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November 2023 by Ashley Pope
I absolutely love this shop! As someone who has been to a lot of different places over the years, I truly feel these guys are the best. They are friendly, transparent, honest, and efficient. All the things you want in a car service shop. I am so thankful my car ended up in their hands.
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November 2023 by Tracie Privett
Great service, friendly honest people. I never worry when taking our vehicles to this shop.
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October 2023 by Dale R
Quick oil change & lube. Reasonable price. Staff always courteous & professional. I highly recommend KB's. I have used them for all sorts of work. Added nice steps to my truck, too.Services: General repairs & maintenance
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October 2023 by Angela Taylor
Great customer service !! Love this place the only ones that will ever work on my vehicles
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September 2023 by Marlon McCormack
Excellent service at a fair price.More importantly, they are honest.
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August 2023 by Elizabeth L
We went here on recommendation from others. We have a vehicle that needed work and uses a lot of miles and have been here multiple times and was willing to give them a chance, but sad to say that we won’t be recommending them after spending thousands of dollars with them and a lot of our time. We spent a lot of money for tires that were supposedly very good quality and they only lasted a few months and are now needing to be replaced. We also had an air leak in one of the tires and took it to them to be fixed, only to have to come back not once but twice and find out that it hadn’t been patched properly and leaked again. We ended up taking it to Mast tires and they fixed it right away. We also spent a lot of money to fix an oil leak that not only didn’t get fixed they damaged something else and we had to take it to them to get it fixed. The vehicle still leaks oil. I am sorry, but if someone pays a lot of money to someone to do a service and they don’t actually fix the issue and still charge alot of money for it that is dishonest. I am sure that some of their technicians are very good, but I certainly wouldn’t trust this place again or give them my business.
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August 2023 by Angela Manley
I had a/c repair done on my van. Not only was I able to get in quickly for my repair, it was diagnosed and fixed in 1 day. I am so happy with the speed and quality of my service.Service: A/C system repair
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June 2023 by Ryan Kemp
Not one to write reviews, but felt obligated to with the five star care and service this shop gave me. I was really in a bind with my truck needing servicing fairly quickly due to landing my first big landscaping job. They went above and beyond my expectations, and had me ready to go quickly. Pricing was fair and communication was top notch. I will return in the future! Thank you KB!Service: General repairs & maintenance
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June 2023 by Lindsey Ragan
Great service and staff! I’d had poor experiences with other mechanics and they have been a pleasant surprise! Did a full motor replacement and couple happier!
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May 2023 by Frank Kee
My Silverado had a refrigerant leak and they repaired it at reasonable cost, they are very courteous and professional. I will definitely use them for any future repairs on my Vehicles.Service: A/C system maintenance
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March 2023 by PC Clavier
Always professional, kind, courteous, and knowledgeable. A pleasure to work with. Shop kept impeccably clean. They’ve taken great care of my ‘99 infinity QX40. I only wish they had more mechanics so my Q could get in to be serviced more quickly. ?
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February 2023 by Pamela Jaynes
Kevin, Ginger and the whole team were very helpful in answering every question I had about what kind of tires I needed. They were very professional and the experience went very smoothly. I appreciate this place of business very much and would recommend them to anyone. Thanks for a job well done!!Services: Oil change
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February 2023 by Satonia Steward
If you’ve experienced your vehicle stopping in the middle of the road without notice —2 hours from home, then you know the panic and anxiety my incident caused. KB, alleviated all of my anxiety! My vehicle was fixed in less than 48 hours, communicated effectively, empathized with me in what would’ve been one of my worst experiences to start the year and they were affordable! If your in Jackson, TN don’t hesitate to stop by!Services: Auto engine diagnostic
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January 2023 by Jessica La Roche
My son's car broke down in Jackson Tennessee on his way to Arizona where we live. I called Kevin and he didn't hesitate to help. I had no idea what was wrong. He took care of everything from dealing with warranty people to getting it fixed fast. He kept me in the loop the entire time. Super fast and friendly. Highly recommend!!!Service: Transmission
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November 2022 by Christy Smith
I needed an oil change and tire rotation. When I called early in the day they were able to get me in and out quickly. Now I know this depends on how many people need this service at once, but I was pleased.