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April 2024 by Albert L. Lee
Jackson, TNWhat are we gonna do about these young folks with no customer service experience. Am I old school because it's just not worth going to any fast food. I got out the car and ask the sales associate was the chicken fresh and hot. She said yes, got the meal and it was cold the biscuits were grenades , hard as a rock. But keep in mind I asked for fresh food and I didn't mind waiting. Jackson, Tennessee fast foods, please let your employees know about customer service. It truly helps.
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April 2024 by George Davis
The KFC'S in Tennessee they don't believe in wearing hair nets... I have a big problem with that!!!
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April 2024 by Jazzy Bear16
Ordered online and was told the estimated time. Walked to 3 other group of people waiting on food plus us. Then 12 people came in as a group and ordered their food and was able to get there’s no problem while the rest of us had to wait another 30 to 45 minutes on our online order. They never checked their online orders unless you asked about it
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April 2024 by Gerkey Bowers
KFC has a "box" they call it.I had the 2 thighs and drum stick,mash potatoes gravy and Cole slaw..and a biscuit (had to take some home)You have to ask for condiments these days .What can I say about KFC..greasy and delicious ?.The reason for the lower eating atmosphere..it's not the stores's fault..This one Loud and cranky family argued the whole time .I understand that Grandma "Teach" but come-on we trying to enjoy a meal. Stop in at KFC N.Highland and enjoy.Parking: It's in a mall setting.. plenty of parking.Wheelchair accessibility: I you pull up next to the front of the building..I believe it will be to your right if you're facing the building.
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March 2024 by Brad Churchwell
I've been thru the drive thru twice since this place opened, once at 7pm and once at 8pm. No one took my order despite me sitting there for 15 min asking if anyone was there. When I pulled around the second time, I saw the two girls working just casually chatting. This has to be a new record. Usually new fast food restaurants give good service for at least a month before it all goes to heck. I think the place had only been open a few weeks at that point.
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March 2024 by Sammy Britt
Why can KFC not bring back the. Buffet. ????? I always enjoyed the buffet line . I go to two other buffets in Jackson Tenn. Rather than. KFC. But their chicken is not cooked as well !!!!!!
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March 2024 by Scott Markle
I need someone to explain to me why you have to go inside to pick up a mobile order and they won't let you get it through the drive thru?Not having to go inside around people is over half the reason I order from mobile.That being said, the ladies inside were as sweet as could be.
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February 2024 by Felicia Quick
Disappointed that some of the online specials for KFC don't work here in Jackson ,Tn. For instance the $10-8piece is $19.99 in Jackson Bummer!
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February 2024 by Jeremy Rasnic
I know you all can do better.
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February 2024 by Anthony Watson
Great
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February 2024 by Thomas Robertson
Great food and great
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January 2024 by David Ayala
Nice place, good service and friendly attention, thank
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January 2024 by David Gilliland
The restaurant was actually pretty clean. The food was only average and they didn't get my order accurate. I read where the workers are getting paid incredible amounts per hour but they only worked in very low gear. I guess they're being overpaid explains why a sandwich costs over $8. Employees are annoyed by customers. I just want my food within 10 minutes. I don't see how KFC can stay in business with this service.... folks will simply walk across the parking lot and enjoy chic filet or across the street for Popeyes. They somehow seem motivated over there.Kid-friendliness: They weren't friendly to anyone that I could see.
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November 2023 by Patricia Mayberry
Paid $13 for a 5 piece tenders meal, only to get 4 1/4, cold mashed potatoes, and a cold biscuit
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November 2023 by Connie Smith
Food was awesome and fresh. We'll definitely be back.Parking: Lots of parking spaces.