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February 2024 by Stephen C.
I'm sorry I have to leave this review. After meeting Mr.Chuck and talking with him I feel he's committed. However, you have got a lot of work to do. 3 strikes and your out : Strike one : I've noticed a few times that I've been in the store. And have seen people arguing and even fighting. This has happened twice in the produce area. Strike Two : As I'm waiting to make a left turn into a parking spot with my turn indicator on. Waiting for the car in front of me to move forward. the second spot from the front door on a rainy day. When an employee named Linda whipped into the spot looking right at me with my turn indicator on. So I parked in another spot. She stayed in her car until I went in the store. After I got my shopping cart, she came walking in and I told her that was rude. We got in a little argument. And then she crossed the line when she said - I have something for you turned around and walked out of the store, going back to her car . I wonder Mrs Linda what do you have for me. I don't take to threats kindly. I continued into the store to do my shopping. I requested to speak to the day manager. I made her aware of the threat. I was told I approached her in the lobby first and they're not doing anything about it. I disagree. It began when your employee whipped into a parking spot that she clearly saw I was sitting waiting for first. The day manager, a heavyset woman. With very poor management skills. Unable to have a conversation without being rude and making faces in anger as she speaking. I just walked out and called Mr. Chuck the next day, and we spoke. Strike three : As I'm driving down Highland going to the market. A bright blue Kia four-door car driving in the fast lane going 15 miles under the speed limit. As I went around her, I could see that she was texting on her phone. Then down the road she comes whipping around me throws on her brakes and starts flipping me the finger yelling out of her window.. As we come to the stoplight, she starts yelling again and flipping me off hanging out her window. Like some crazy person. Only to find out, she works at Kroger's. Because when I pulled into the parking lot and park to go in. She jumps out of her car, screaming at me calling me a f----en Nig---. I couldn't believe it. I told her she's obviously seeing a reflection of herself. I'm an older white man. And I don't do ghetto. Again, I got in my car and left. The store has become very concerning at times with a group of people. It seems like the inmates have taken over the store. So Mr. Chuck, you have your work cut out for you. You have a responsibility to ensure a safe environment for your shoppers and other employees. I have spoken to a few of them and they see this as well. It's seems it's OK for some of your employees to threaten your customers. It's not OK.!!! And the amazing thing is, every time it's been a certain group. Why is that ?
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January 2024 by Debra D.
Just wanted to comment on the Jackson stores this past week. My husband went to 2 of the Kroger stores on Thurs. afternoon and he said the shelves were empty. We knew this weather was coming for 2 weeks. Why didn't they better prepare? Wish we had some competition. Gigi
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January 2024 by Adam P.
This (and all Krogers I have been to) is so poorly run. I just don't come here unless it's something very small or quick that I need, then I get here and remember they can't help me. The prices are astronomical for the exact same products I can get at Walmart cheaper. They are invariably out of what I need. If the thing I need requires a person to help me, that person can't be found. Coming here is extremely frustrating. I realize it's a me problem because I keep trying every few months, but I really don't need to come to this (or any) Kroger again. I'm not getting anywhere but disappointed.
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April 2022 by Nick “GodButcher” Wiedenhoft
I'm a big fan of Kroger
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January 2022 by Jim Zee
Would you please fix your carts. I was there on Saturday had to push a cart where the wheels would not turn
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January 2022 by Jim Zarembka
Would you please fix your carts. I was there on Saturday had to push a cart where the wheels would not turn
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September 2021 by Jeffery Anthony
Great Prices on Blue Dog and Cat Food!
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July 2021 by Abhay Chaudhary
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
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June 2021 by Sheena Cashmere Parker
Clean and orderly with a variety of things
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April 2021 by Sheila K.
Went to the drive thru pharmacy today because I got a text that my prescriptions were ready. Was told one was not ready when I got there so I had to wait. My doctor called these in over a week ago and I had already called once to Kroger to check on them. I waited at the window about 15 minutes while they waited on 3 other people in the other spot. I just had to drive off. I had to be somewhere else. Very unprofessional and unorganized place.
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March 2021 by Jim PawPaw Britt
pharmacy is pitiful. always out of medications and takes forever to get prescription
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March 2021 by Colby E.
These Crooks are marking ground beef As ground round as if people can't tell the difference gouging people during a pandemic is one of the most despicable things I think anyone could do especially whenever it comes to food and the only food you get comes from Food Stamp's
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January 2021 by Dave Jackson
I shop here every Sunday and the staff is very friendly.
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October 2020 by Apostle Mark Perry
price,clean and good selection
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August 2020 by Hudson S.
Have used this store for 3+ years for pick up delivery by caregivers for my parents with dementia. I ordered groceries last week and when I was at my dad's house over the weekend I noticed 3 different items I had ordered were not in the pantry. I checked with caregiver that picked up the groceries and she confirmed these items were not in the grocery bags. She communicated to me a list of substituted items was given to her when she picked up groceries and 2 of the items weren't in bag so she had to go into the store to get them. She also had to wait 40 minutes on a Saturday to receive the groceries. I ordered 3 cans of peas but got charged for 6. So scrutinize your grocery receipt to make sure it is correct. I went to the store and the manager did allow me to get the items that were left out of the order.
