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February 2024 by Jorge Mondragon
Great costumer service 5 ? Very nice and helpful ? 2/4/24. thanks you
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May 2023 by Diana Clark McCue
Very busy. Not friendly at all.
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October 2022 by Kathy Stanfill
Got a great deal on their phone and phone bill
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September 2021 by Cassie Brooks
This has to be the most ghetto unprofessional group of people I have ever had to deal with. The store was locked when it clearly stated OPEN! A young lady was very loud and cursing and seemed to be making a video or on live. I pretty much had to wait on myself not to mention my daughter noticed a little baby sitting in the back of the store. At this point shut this place down or get new management.
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July 2021 by Cierra Vance
The service here is very unprofessional and bad. Everytime I go here I have to call customer service for them to correct their mistakes! I went in to remove a line and instead of my bill going down it went up about 15 bucks. They have on no masks and the lady had her BABY in the back. With the door open and I could see the little girl. Very unprofessional and also rude. They don't even attempt to properly help you with your issue at hand. I highly recommend you go elsewhere.
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March 2021 by Rhino Horn
Bought a lg style6 asked if it was water resistant and was told this is the phone for me ..phone is not water resistant ..lost a customer in 4 hours by lying..congrates..
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March 2021 by Barbara Thompson
Very poor customer service on 5/3/2020 around 1:30 pm. Employee had a attitude with me the second I walked in the door! Wasn't going to take her attitude so i gave her one back! She barred me from the store! She told me i couldnt port my phone. But without her help i got it done over the phone with customer service. She may have been haveing a bad day but no excuse to take it out on me!
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May 2020 by Barbara McCullough
Very poor customer service on 5/3/2020 around 1:30 pm. Employee had a attitude with me the second I walked in the door! Wasn't going to take her attitude so i gave her one back! She barred me from the store! She told me i couldnt port my phone. But without her help i got it done over the phone with customer service. She may have been haveing a bad day but no excuse to take it out on me!
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March 2020 by Mike Holmes
Only one reason for these 5 stars ..and its because of one lady that works at this store other wise metro pcs as a company is the worst company with the worst customer service they let the old Hickory blvd store steal from me and retaliate against me for a complaint i filed against them..bottom line they really dont care one bit about there customers..thats why im not going to stay with metro pcs..but who knows you might have a different experiance if you go to a Corporate store. Wasted a bunch of money for just afew months of horrible treatment by this company...
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April 2019 by Alicia wise
I was told it would be cheaper to switch to a new carrier. So I did.
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September 2018 by Ron 956
The service was adequate and the staff was knowledgeable. They answered my questions as I only needed information regarding a new phone.
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June 2018 by Michael Smith
It was a pleasant experience . The agent was very nice and polite . She is definitely a asset to metro PC.
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October 2016 by Tim B.
I like their service on the account I have so I went here to add another line to my account. I got the z max pro and I like it. Be careful when you go here though the guy will charge you for things you didn't ask for he is real slick.
