Midgard Self Storage offers a mixed experience for customers. Many have found the rental process easy and appreciate the helpfulness and knowledge of the employees. Some customers report courteous service and quick responses to issues, such as clearing out previous owners' items. However, there are concerns about employee turnover, leading to inconsistent service. A few customers have faced issues with leaking roofs and damaged items in their units, causing additional work and expense. Despite these challenges, some customers still recommend the facility for its helpful staff and ease of renting a unit. Overall, it provides a range of services but has room for improvement in maintenance and consistency.