“Dwelyn was the young gentleman that assisted me. He was knowledgeable, attentive, informative and courteous! He took care of everything I needed and I never felt rush for a second! Great job thanks again!!!”
“Although I wasn't able to get my transition to FIrstNet done in the store, due to issues beyond their control, Samuel and Kira were great and very helpful in working on the issue. I know if there is a problem moving forward, they will be on top of it.”
“The girl that worked on my phone was phenomenal. She was performing service with 3 customers at once.
WITH A SMILE !!
It was entertaining to watch.”
“Walked in with a problem, and walked out all fixed and ready to go!! The amazing lady that helped me did an awesome job, and was super professional!! She is a 100,000,000,000 on the scale of 1 to 10!! Wish I had her at every store!!!”
“Young lady named Stephanie helped us. She needs to be running this company and teaching others how to provide customer service. Give her a raise, make her president of the USA. No wait, if you take her from the Jackson store, I don't know who will be so helpful in the future? I know, let her run cricket from Jackson.”
“Shana helped me for a couple weeks decide to switch from being a 12 year straight talk customer. Services has been good and the Free phone works great for all the social media things I do. Thanks girl.”
“I went to AT&T retailer on 2030 n highland ave and was sold the wrong phone and promised stuff that was not true. The worse customer service skills ever Was told I was so called flagged for 30 days that was not true. My bill was going to be 180 a month for one phone and I just had a feeling something wasn’t right. So i went to this corporate AT&T where they informed me that the stuff I was told was inaccurate and they took the time to help me resolve the issue and then I got the phone and watch I wanted no problem for less then a hundred a month with insurance . I would recommend them to everyone. The greatest customer service skills i had ever seen.”
“Had some issues with our order but the folks took good care of us. Brandon was awesome and went above and beyond to help us out and make everything right in the end.”