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December 2023 by Norma Anderson
I’ve been going here for years and have never had a bad experience. The staff is very knowledgeable, professional, kind and very patient. I feel I’m getting the best in eye care. Will never go anywhere else
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November 2023 by Tonya Neely
I have been going here for a few years. I usually had to wait a little longer than usual . Today was amazing !! They have changed up their workflow and I was throughly taken care of in a very timely matter including the ordering of contacts and everyone was so sweet . Thank Y’all!!’
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October 2023 by Teresa Sutherland
We have received care from this location for many years. Dr. Lewis is a fantastic eye doctor. However, since they became MyEyeDr., using the optical dispensary has been an extremely unpleasant experience. I feel like I'm speaking with a car salesman who tries to upsell me on every purchase. It's not a good feeling when I don't trust the people who are trying to sell me glasses and contacts. Dr. Lewis is the only reason I continue going to this location. I'm not sure how much longer I can do that because the dispensary experience feels worse every time I visit.
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September 2023 by Cierra Willis
Dr Mills is HANDS down the BEST Dr. All my kids have had her since day ONE and she is NOTHING less THAN AMAZING...... VERY GOOD WITH KIDS AND PATIENTB
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July 2023 by Jimette P.
Do not go! I was rushed through. The Dr. kept switching me back and forth from room to room. He went from me to 3 other patients at the same time. It was like being herded around like cattle. There was no dilation done with my exam, he told me that my insurance didn't pay enough. If I wanted it done, he said I would have to make another appointment under my medical insurance. I ordered contacts and wasn't given a choice or even told what brand they used. It was absolutely the worst optometrist appointment I ever had!
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July 2023 by Mo Thompson
Been going here for years. But the last few times the customer service hasn’t been the getting poorer and poorer. Went to get my eyes checked today and had to leave to go back to work before ordering my glasses. Because there Wes so many people to order glasses I couldn’t wait. So I went back after work and put my name on the list and was told I would have to wait because the people who had eye exams come first. Finally Cheryl helped me. She was very professional. She had my glasses ordered and done in about 10 minutes. Other than her, the rest of the customer service is very poor. I’ll probably find another eye doctor in the future.
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July 2023 by Roshi “ㅣㅐㅍㄷ”
UNPROFESSIONAL! AN OFFICE MANAGER NEEDS TO CHECK ON STAFF BECAUSE WHY IS THE OFFICE CLOSED AND THE DOORS ARE LOCKED AT 4:50 IF YOU ALL CLOSE AT 5:00?! I SIMPLY NEEDED TO PICK-UP 3 PRESCRIPTIONS AND THIS IS THE 2ND DAY THAT I'VE RUSHED FROM WORK.
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June 2023 by Sharon DeLaney
I walked in without an appointment and signed up for help picking out a new pair of glasses. Theresa lead me through the whole process and I walked out with my new pair of glasses ordered and paid for. She was delightful and professional.
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April 2023 by S S
This place is just terrible. Wait times are excruciating and then they try to con you out of your money when you are done. I've never been to an establishment, that was so shady. Never in my life have I ever been charged with a contact lens fitting fee. You will have your exam but do not expect to get your RX without having to pay an absurd amount of money to obtain it. The General Manager at this location is a complete joke. How she gets away with talking to her patients and employees the way she does is completely baffling to me. I felt offended and left upset with how she handled the situation when I refused to purchase anything there. Not to mention, hearing her scold the employee that was attempting to help me. The doctors here are great at what they do but they expect you to wait, wait, and wait. Expect to give hours of your time for just a routine visit. The time spent walking through the door, the exam that only should take minutes, to the haggling over contacts and glasses, is not worth the hours I was there. Blows my mind how they will call and pester you for weeks, only to waste your time when you get there. At least most everyone was friendly and nice. Well aside from that halfwit manager, if that is seriously all they could hire for that position, then please do us a favor and shut it down!
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April 2023 by Josh Ingram
Good luck actually getting anywhere in terms of ordering new contacts here. They are nice, and the exam went well, but trying to re-order contacts is like getting teeth pulled. Two separate times now.You’re better off getting them online.
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March 2023 by Elaine Mooney
I had a lovely experience when I saw Dr. Mills and Morgan for my vision exam. Theresa was an huge help in finding the right frames for my face. Very pleased. Thank you!
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February 2023 by Deloris Evans
I’ve been coming here for years. The staff has always been very helpful, friendly and professional-They deserve 5 stars. That has not changed and I’m glad to be back. Everyone today was very thorough and clear with the details of my visit. Only took a star away for being unable to reach the clinic to schedule my appointment. I was forced to schedule a annual physical online which was not what I needed.
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January 2023 by Heather Stewart Sweety Girl2012
They are very unprofessional and fail to communicate or complete orders in the time window they provide. The staff is very unorganized and unprofessional with responses. I have been waiting for 6 weeks for my child glasses and we are still continuing to get lied to and given the run around with no concern from anyone in that office...save your time and trouble and find a more professional office that can keep their word and do their job.
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December 2022 by Kris Banks
I have had the best experience every single time I come here but this year Mrs. Theresa made my visit extra special. She knows her stuff & has the absolute best attitude. She made sure I understood my benefits & options. I’m soooooo indecisive about picking out my frames & she literally picked out 2 of the most perfect frames that fit my face perfectly. I don’t think I ever want to pick out another pair of glasses without her. Overall, the entire staff was friendly, fun, & knowledgeable. Their selection of frames are by far one, if not, the largest in the city! I HIGHLY RECOMMEND!!!!!!
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November 2022 by Bryan Trussell
My first time here had a great experience for the most part easiest eye check up ever everyone was super friendly but I definitely wont buy another pair of glasses here extremely over priced glasses are easily double the price of most other places.
