Petco is a pet store that offers a wide range of products and services for pets including food, supplies, grooming, and veterinarian care. The store is known for its friendly and knowledgeable staff who are eager to help customers find what they need. Customers appreciate the staff's helpfulness, especially when it comes to selecting fish or other pets, with some staff members taking extra time to ensure animals are healthy and tanks are clean. The store often has great sales on tanks and supplies, making shopping more affordable. However, some customers have experienced difficulty finding certain pets like guinea pigs and hamsters, or having trouble accessing the fish section due to limited hours or staff availability. Despite these occasional issues, many customers highlight the positive attitude and hard work of the employees, especially during busy times when staff members juggle multiple tasks to assist customers quickly and efficiently. Overall, Petco is valued for its wide selection of pet products, quality service, and efforts to provide a good shopping experience for pet owners.
The fish department in Jackson, is the best I've ever seen, in a Petco. I'm from Texas, (huge Fish loving area big stores.) and this place reminds me of some of the high end Fish stores in Dallas. Fish are healthy and happy. Tanks look absolutely amazing, and I trust Mr. Tofus knowledge! best place in Jackson to buy fish!!!... read full comment
April 2025
Awesome manager! Clean & organized store. Friendly staff. The cutest animals! My daughter got her a teddy bear hamster from here. They also have ferrets, guinea pigs, etc.
March 2025
The lady that got our fish out for us was very knowledgeable, friendly and helpful. She took time and effort helping my children pick out the fish they wanted and got "the best ones" out of the tanks for each of them. Fish seem healthy and tanks are clean. Cashier was also very helpful and friendly.
