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January 2024 by Gary Umhoefer
Friendly helpful staff. They didn't have what I was looking for
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January 2024 by madison needham
Manager lies and store is very inconsistent, they do what they want.
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November 2023 by James “Tater” Barton
Very nice people! Good folk!
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November 2023 by JackIe Richardson
Tried to return some items here and they would not let me return them. They said it was purchased in different district. The manager need to be retrained and look at the return policy. It says you have 30 days to return to any Tractor Supply. Your manager and stores suck.
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October 2023 by Sky Blue B.
service was awful. i purchased a pole saw chain front tractor supply on carriage house maybe 2weeks ago. mistakenly bought the chain 2inches longer than i needed it. but it was never used or pit on the pole saw. i returned to the store to get the right size but i didnt have my receipt. i was only swapping it out for the correct size, not returning it. i read the policy it stated at the manager discretion they would return . the manager richard(colored guy) . refused to swap the chain for the correct. wasnt and didnt seem to have a care in the world. i visited that store fir almost 2 decades. he had the right to exchange it but and didnt. i called to the neighbor tractor supply an told them about the issue with the chain. they told me to come with the old chain . i went to the store an they swapped out the pole chain with no problem.. the exact same thing that couldve been done at the carriage house location. i think they should observe the small afro manager very carefully. i no longer go to that store for that reason. thousands of dollars spent there. never again
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October 2023 by Victoria Wright
I needed propane and our local TSC wasn’t able to fill because their pump was out. I came here as it was the next closest location, about a 25 minute drive. Had my children in tow and hauled my tank out only to be told it was “expired” according to the training that the manager, who happened to be filling my tank, had. He stated that 10 years was the expiration, so my tank should have expired in January. I informed him I’d been filling it all year with no trouble, but he wouldn’t budge. So I went and did some research and found that the law (and Tractor Supply’s own regulations on their website) says 12 years. When I brought this information back to him, he still wouldn’t fill the tank, citing “his training said ten years.” I went to Ace hardware instead and was given fantastic customer service. I called the TSC customer solutions line on my way home and was told that indeed, the rules say 12 years, and that this location was wrong to turn me away. I was told that they would handle it and that if I were to go back here in the future, they would fill the tank. I don’t know if that will be the case, but just be warned if you’re going to fill here-they won’t listen to sense and will have you drive all over creation even when presented with evidence that they’re wrong. Hopefully my experience will resolve the matter and this won’t be the case for anyone else going forward.
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July 2023 by Kerry Collins
Gives you the runaround if you need to return.
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February 2023 by David Mathias
Always have everything you need prices a fair the people that work there are very considerate and kind. it’s a pleasure doing business at tractor supply.
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February 2023 by lional daniels
Good service find alot of things for outdoor/farm/and pets and will refill propane tanks
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January 2023 by Grants Papa
Great store, good ace to get work clothes and tools. Nice selection of truck boxes too.
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January 2023 by Abigail Varughese
This particular store is a little cluttered but it is a smaller one so what to do. Employees are usually really nice!PLEASE get a dog-washing room in the back! My TSC in East TN had one and it was our favorite, we went all the time and it was totally worth it!
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November 2022 by Kathy Kirk
Great place to get animal supplies, work wear to garden and lawn decor
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November 2022 by Gregory Glenn
Here weeks into ordering a set of tires for my trailer. It was suppose to be delivered 2 days later to the Jackson TN store. One tire was delivered in 5 days.I at that point went in another direction to get the tires I need. Went into the Jackson store on Carriagehouse drive where the one tire was delivered to get my refund. I was given a refund for 1 tire and because I didn't have the other tire I had to call online customer service. Did that got a email stating that I should get a refund for the second tire the closer/lead informed me that I couldn't get a refund without the tire. Ok I call customer service and was sent another email that was supposed to be for immediate refund however to be sure I waited to see if the tire would come in. However 3 weeks no tire and no refund but suppose to call the store manager 10_11/22 so he can explain why I don't get my refund or to explain why the tire isn't there. Bull Thank you
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November 2022 by moe Gio
My favorite store in jackson nice workers
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August 2022 by Denisha Roberts
Always friendly helpful associates and they usually always have what I need for the pets!