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February 2024 by Sharon H.
I would have given no stars if possible. I placed an online order. Got text that order was ready for pickup. When I went to pick up my order I was told Doordash had already picked up my order. I had not authorized anyone else to pick up my order. Instead of giving me my order and dealing with Doordash I had to wait to see if it was delivered to me. When I didn't receive my order I had to go through corporate to get refund and still had to get back out to go somewhere else to get products. No offer to deliver. Will not do business with Walgreen again.
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February 2024 by Steven “Verified” Nunnery
The pharmacy takes forever always out of stock or things
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January 2024 by Mansel Montgomery
The pharmacy takes forever to answer the phone also the pharmacy will have you sitting in line an hour and I do not exaggerate an hour an hour in the Drive-Thru and not one car will have moved corporate really needs to do something about the pharmacy in the way they take so long in handling their patients
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January 2024 by Thelma Williams
So much goes on they don’t give cash back at all so go to store going help your business and for family and friends
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January 2024 by Patrick Mann
Do you get your pharmacy technicians off of the street???
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January 2024 by Vincent Rogers
Place is horrible especially in pharmacy takes extremely long if you going thru drive thru your going to wait an hour inside is no better standing in line 30 minutes at a time pharmacy employees not helping when they clearly are looking at the line
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December 2023 by Max Mcdonald
We have had the misfortune of using this Walgreens for a number of years. We have a very atypical schedule, and need the 24hour window in order to pick up things sometimes. They have become so horrible that we have switched and will be using a completely different pharmacy. They have on multiple occasions not had my wife’s daily medication in stock, leading to her running out of necessary medications. They have lost medication on two occasions when they were supposed to mail it, refused to fix it and causing us to pay out of pocket for the replacement while happily keeping the insurance money as well. We’ve had frequent issues with medications failing to be filled and medications never get filled within the predicted timeframe. One of the techs who frequently works the window is rude and horribly unprofessional. Some of the staff are kind and pleasant, but it’s impossible to know who you’ll get ahead of time. If you have any other option I would recommend every other pharmacy in Jackson.
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November 2023 by ItsssMarissa
The worse experience i was in dyer need of my meds i waited an hour outside the pharmacy for them just to say they havent sent my order in you will die waiting on them HORRIBLE HORRIBLE HORRIBLE SERVICE & on top of that i went to sleep without my meds depending on them ‼️ DO NOT GO HERE FILL YOUR MEDS ACROSS THE STREET AT CVS
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November 2023 by travis hemby
Slow as heck, shut down for meals, pain don't stop for meal, hate this place, it should be shut down, or new management.
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October 2023 by Erica Burrow
This is one of the worst Walgreens Pharmacy I have ever encountered. They have one black employee who really is off putting and always has an attitude. I went to pick up medicine and she was very rude and funky. I have called, and she had hung up in my face in the middle of a question. I don't know her name, but I know she was at work on 10/4/23 at 10:00am. So that black girl. I informed one of the other employees, a black man, about the way she treated me and hung up in my face. He apologized for her. I was only checking prices for my daughters medications with her new insurance. They need to do something about her.She will run anyone off. I just got the medications transferred to another Walgreens and had no problems.
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September 2023 by Monica W.
I have not been to this Walgreens in a very long time. Particularly due to it's not close by my house. But for some reason my doctor office called my prescription into this location. Well I believe some things are just meant to be. Yes they were super busy, yes the line was long. But I received excellent customer service. The young man that waited on me was named Reese. As I stood in line I watched how courteous he was not only to me when my turn but to each and every customer. Even the ones that were complaining he was very apologetic for the wait time. Great customer service means everything! When it was my turn he didn't have the answer to a question I asked him but he went and got the answer which a young lady named Ali helped him. She was very kind and nice as well. It was worth the drive and the wait to receive such great customer service. Reese and Ali thank you again for such a pleasant experience!! I think the good should be reported as well as the bad. Keep up the great job!! Five plus stars, well deserved
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September 2023 by DaVinci Wilson
They really try to help the people, most of the time the staff is busy and there's waiting line, but they move you out fast.
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July 2023 by Cantrell Dunlap
Its always open you can just about always find what you need the staff is very helpful and nice
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July 2023 by Eddie Redfearn
Good drugstore and excellent clerks in pharmacy
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February 2023 by Ken Coleman
Tried calling and was automatically put on hold and then hung up on. Called back and was hung up on again. Never spoke to anyone after a 1 1/2 hour try . There’s always a drug addict or homeless scary person in the parking lot. If you drop off at the drive through they say and hour and a half for pick up. I live 30 miles from any Walgreens so i can’t go home and return. Pathetic to say the least. Walgreens out north much better service and not so rude
