-
March 2025 by Heather
Pharmacist is very rude. Takes over 30 minutes for someone to answer the phone. Ridiculous
-
March 2025 by Twana Hawkins
Had a script called in at 5pm. Called about an hour later said they were waiting for my Dr. to get back with them for refill. I explained there is not refill. She looked it up and said ok will have it ready soon. Another hour goes by I called again. They said it would be ready in 30 min. I waited 45 min then headed down there. So I get there they look me up in the computer and the lady says I don't know what's wrong, then she goes to talk with the pharmacist. This is what really pissed me off. He gets off his LAZY ass and fills my prescription. I'll never go back. Their horrible!!!!!
-
February 2025 by Anthony Talley
The wait is horrible the staff doesn't care if you get waited on or not.
-
December 2024 by Elizabeth B
Arrived at 2pm to pick up my address labels that were supposed to be ready at 10:45 am. Was informed they don’t know how to print address labels. No one thought to call me before I drove all the way over here, I live 30 min away.
-
January 2024 by Teresa Cain
Called to see what was holding up my husband's prescription, it was over a week late. It was pain medication, as he is a cancer patient. I was told that they did not have the prescription in the pharmacy so I asked them why they hadn't called other branches to find it. The pharmacist was very rude so I got rude back. When she hung up the phone. She accidentally left it on speakerphone so I got to hear her bash me for about 30 minutes. I've been with Walgreens for 40 years and never had an issue until the last year. I don't know why everyone is so thoughtless when it comes to the care of their patients. It's totally unacceptable. We will be changing.
-
November 2023 by Stephanie G.
Absolutely the worst pharmacy! I went to pick up a prescription I waited two weeks to get to be told "you already picked it up." Neither the pharmacist or pharmacist manager Roy would help. Everyone was horribly rude and just kept pointing the finger at me. I tried telling the pharmacist the person on the card wasn't even my name, or anyone I knew. He just kept shrugging me off and gave no care! They are dispensing medication without checking who it's being given too. The pharmacist gave zero care someone out there was taking my medicine. I called corporate and filed a complaint. These people should be fired...just horrible Walgreens!
-
September 2023 by Kim
My husband and I just moved to Jackson a month ago and have used Walgreens for years; have spent lots of $$ over the years. However, this location's pharmacy (3144 N Highland) has the worst attitude and demeanor. The techs and pharmacist are very rude, condescending, and patronizing from asking for perscriptions to be transferred, arguing about the spelling of our last name, to requesting a flu shot over the last three weeks. Carefull, Walgreens. People that walk into your store/pharmacy choose to do so. We are moving our business to a local pharmacy.
-
September 2023 by Kim Callahan
My husband and I just moved to Jackson a month ago and have used Walgreens for years; have spent lots of $$ over the years. However, this location's pharmacy (3144 N Highland) has the worst attitude and demeanor. The techs and pharmacist are very rude, condescending, and patronizing from asking for perscriptions to be transferred, arguing about the spelling of our last name, to requesting a flu shot over the last three weeks. Carefull, Walgreens. People that walk into your store/pharmacy choose to do so. We are moving our business to a local pharmacy.
-
August 2023 by Kristie Russell
Quick and courteous service.
-
July 2023 by Scarlet Roberts
Great place
-
May 2023 by DaVinci Wilson
I really like the service at Walgreens, but at oil well location it's always too busy.Long time waiting @ this store.
-
July 2022 by Amanda Goodrum
Not sure how on earth they can deny to fill my prescription. At the last minute I'm told I need a prior authorization to pay for my depression medicine.. well, usually if that happens I will just pay cash and get a few until the PA comes through, this place denied me paying cash and said they couldn't fill any of my prescription! Now this will be the 2nd night of no depression medicine for me which can actually be deadly.
-
January 2022 by Mike Thompson
Would give 0 if that were an option. 3 times I've been to this store to get prescriptions for my wife and they always claim they never received it. I also used to get a maintenance medicine here because it was convenient but it was never the same price twice and once when a medication was recalled by Walgreens and to bring it to the store they said they would not replace and I would have to pay full price for a substitute.
-
October 2021 by SuperChrist4me
Great place to pickup meds, but merchandise is a little high ticketed.???
-
September 2021 by Rene' C.
I shop at this Walgreens a lot and spend lots of money there. This time I went in and gathered up several items and picked up a bag of Nice Nuts because the tag under them indicated a $2.00 off coupon. As I always do, I asked the cashier to please scan for the $2.00 coupon on the nuts. She told me that their coupon books hadn't come in this week. So I said are you not going to give me the $2 off? Then she said I had to show her proof. What? I told her the sign was under the nuts. I didn't take a picture of it or anything and I didn't feel I should have to go back and do that. Really? We went back and forth and I told her the sign said $2 off coupon. I started to lay the nuts aside and she finally said okay I'll give it to you. Very bad customer service and very embarrassing.
