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February 2024 by Bruce Vajgert
Well I am not a person who will do reviews. I am old school. Being said when a company does an awesome job. They need to be thx and praised. This company is awesome. Their knowledge surpassed what I could ever do. So if you want it done correctly. Call them. They have my vote. Always.
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February 2024 by Fred Johnson
Courteous, Professional, and thorough in their work. I take my truck to them for work too. Highly recommend.
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November 2023 by Judy Shaffer
Great work on our diesel truck and at a reasonable price! Helped us find a short in our horse trailer as well! VERY professional and a 2 year warranty on all work!
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November 2023 by Sharron Burns
Had the oil changed in my vehicle. Service was great and staff was both knowledgeable and friendly. I will be going back again for sure
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November 2023 by Drew Maslowe
I have a RV and the batteries were leaking acid and smoking. We are new to Jamestown and didn’t have a quality automotive place to have the RV repaired. Independent Auto was highly recommended by a family member that had several great experiences using them. I called and spoke with Adam he had me bring in my vehicle as soon as I could. They replaced both RV batteries and the service was incredible!It is very hard to find a facility to fix a RV in this area and I just picked up my RV for a total oil change and 6 tire rotation and once again it was a great experience! Adam and AJ are great to work with and I highly recommend Independent Automotive for any automotive needs!Services: Auto battery replacement
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November 2023 by patty Allison
We broke down a couple miles from Independent. Driving from a local equestrian campground going to alabama. the check engine light came on my boyfriend had a diagnostic computer with him and the code that showed up said to stop driving it. that it could involve the turbo. we googled the nearest repair shop, being pretty much in the middle of no where, were lucky enough to be only a couple miles from Independent. Now we live in Florida so going home with a bad turbo was not an option. Especially carrying 2 horses. Independent diagnosed the problem that was indeed the turbo, saying it could be very hard to find one right now. long story a little shorter, they located a turbo had it installed with in a week!! I have heard horror stories nowadays of people waiting months!! for parts. AJ and Adam were wonderfull, answered all our questions, very patient and understanding of our dilemma. They were extremely busy with other customers and still we felt truly like priority!! They also did a complete inspection of the truck and sent us home with a list of things that should be taken care of. I wish their shop was in FL!! I can not praise this shop enough.!! And thank you guys again!! and all your mechanics!!!!(should be 10 stars)Patty Allison and Dan Mohr
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October 2023 by Rojetta Dawson
I highly recommend these guys for all of your automotive needs. My jeep had a squeak that drove me crazy and it no longer squeaks. They are fast, friendly, great communication, outstanding work, and great prices. Shout out to Shad for a job well done!Services: Vehicle Inspection
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September 2023 by Everett Hunt
Highly knowledgeable staff, polite, professional, and very reasonable prices. You can't go wrong with Independent! I highly recommend them!
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September 2023 by Eric Roysdon
Brian, Brittany and their team are the best! They do excellent work and are very professional, more so than many dealerships except with all the expense, hassle, and time consumption that comes with having to go to a dealership. AJ and Adam worked closely with my wife and I on multiple vehicles (both diesel & gas) and we've been 100% satisfied every time. Even though they stay busy I’m always surprised how quickly Landon, Shad, and others in the shop are able to turn around our cars so we can get back on the road. They also take the time to do thorough vehicle inspections followed with a nice, detailed inspection report with pictures to let you know if you have any other major problems going on that should be fixed. These guys are honest, dependable, and always stand behind everything they do. I highly recommend to anyone to use this shop!
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September 2023 by Alec Simpson
I recently had my f-350 6.7 powerstroke diesel looked at by the team here and was very impressed with how amazing the service was. I told them what problems I was having and they did a full inspection of my truck calling me and informing me the whole way through the process. They did amazing work with fixing every problem I had. They informed me anytime they found something else and made sure I was aware if the price would change before doing anything. They thoroughly tested before and after making the repairs, and sent pictures of anything they found during the inspection. They did a very intensive repair for a fantastic price that was worth every bit of it. I now have a truck with zero leaks and looks brand new underneath for the first time in 5 years. I will be coming back every time I need anything done again for my trucks and will be referring them to everyone I know. It was well worth the drive!Services: General repairs & maintenance
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September 2023 by Denise Olson
I needed to get my Terrain in for a fuel filter replacement. They were fantastic! Explained everything to me before and after and also recommended other services that I will need in the future. I have never be to a mechanic that was so detailed in what they did and what needed to happen. Person service is top notch!
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September 2023 by travis creselious
Adam, AJ, Shad and all the people working there are great. Took my Duramax there after it broke down on me and they got me back up and running very quick. They also spotted a few areas that needed attention and talked me through it all step by step. Talked to me about items that needed to be fixed asap, items that was needing attention in the future and went through everything they found in great shape. Was able to schedule a repair on the items needing attention quick and they took care of them at a great cost.There program even sends a text message with a link that shows you everything they did to your vehicle all the way down to pictures of the vehicle, pictures of problem areas, pictures of good items they checked and even photos of tread wear.I’m happy to say that I have found a company that cares as much about my vehicle as I do. I will for sure be taking all my vehicles to themServices: Transmission
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July 2023 by Jon Segatto
These guys exceeded my expectations with servicing my vehicle. Service and communication were outstanding and got me back on the road in a matter of days. Thank you for everything!Services: Tires
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July 2023 by Josh Terry
Awesome business, very professional and honest! Highly recommend their services!Services: Auto water leak repair
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July 2023 by Charles Cassetty
Great people to work with. Explained the problems I was having with my motorhome. They gave me a detailed list of items needing repaired and quoted reasonable prices to repair. Still had a minor problem when I took it home. They got it right back into the shop and repaired it at no additional charge.They are now my repair shop of choice.
