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December 2023 by Micah G
This bank has some questionable policies in my opinion. One being a nine day hold on cashiers checks from other banks. In my opinion that is a policy of stealing interest. Another issue Is their \
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October 2023 by Helen Hampton
Very friendly and helpful.
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July 2023 by Bobby Turner
They've been helping me with my loan to buying a house.excellant bank
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April 2023 by Kayla K. McGowan
I really like this bank, but I do not like not being able to get in touch with someone when I see a compromise on my app. It is very inconvenient, when I notice it when I get off work, and I have no one to talk to regarding the matter. I really like this Bank. I’ve used this bank for a long time, and I don’t want to leave. But if things don’t change, I might have to. I just really need somebody to speak with in the evenings when something is going on in my account and not have to wait to the next business day. So they can try to take more money that I don’t have.
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October 2021 by Robert Baty
Best bank around.
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July 2020 by Rick Parker
I have been banking with first Volunteer for almost 30 years. Excellent staff and services. My wife recently had her debit card compromised and it was caught immediately. The issue was resolved in a timely manner.
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July 2020 by Lynn Parker
Excellent service and staff. I recently had my debit card hacked and it was caught quickly. All charges were removed in a timely manner.
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July 2020 by Kris Patel
Excellent Customer Service and Prompt. The Loan department is willing to work with its clients and get results. It’s been a pleasure banking with First Volunteer Bank.
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July 2020 by Andrew Cline
Allen Kirk and his staff are AMAZING!!!
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May 2019 by Jessica Johnson
I love first volunteer bank! The girls at the jasper branch are always so helpful and friendly.
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March 2019 by Athena Lancaster
I have never had such a terrible experience! I was notified today that they had taken money from a family members checking account to pay a bill of ours. Then they told our family member private information that should have never been told. They would not give the money back and then when I called to try to help fix the problem. They did not return my call.. my family member and I both have checking accounts here.. This should not have happened after we get this straighten out. I will be leaving this bank!
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February 2019 by Darrell Layne
Please beware using your debit/credit card at CVS in Jasper. I used mine for a $24 purchase this afternoon. I drove from CVS to Tate Funeral Home when Molly Bailey Sisk texted me to say I got hit with $94 and 93 charge from Illinois. Thank you Molly for monitoring my account and huge thanks to Hannah Ramsey at First VolunteerBank for being right on this issue. I could have been in major trouble. Thankfully I wasn't in Illinois!!!
