-
September 2023 by Chiane Sheedy
Went looking for a washer and dryer. Found ones that were marked $300 more than the price at Lowes but Lowes did not have any in stock. Asked if they price matched Lowes and after he said no, he told us “I guess you have to get them from them” and walked away. Very bad customer service and very over priced.
-
April 2023 by Taylor Kooy
We walked into the store today looking for an item that was a few months of searching in the making. Jim and Seth were amazing at helping us with the item and checking out - they even loaded it into our car for us. We were in and out of the store in 30 minutes! Thanks again for all your help and work to both Jim and Seth!
-
April 2023 by Brenden Guthrie
Ordered two pieces of furniture from them. They were very kind and precise on when those specific sets were in. On the day of pickup, they helped load it into the car. Thank you for a great experience!
-
February 2023 by Pam Brown
What a wonderful store. I am from out of town and was trying to look at an item located in Murphy North Carolina on the website so I stopped in to the local Badcock store in Newport. The owner, Chayce went out of his way to help me and I was able to purchase the items. . I would highly recommend using this store. Being professional and courteous, not to mention great pricing . Pam K
-
January 2023 by Paul Osann
The manager, Seth, is AWESOME. Steve the delivery driver is extremely polite and very professional. Keep up the good work
-
December 2022 by Matthew Williams
Horrible business full of lies and tell you to call customer care just for them to tell you nothing they will do either.
-
October 2022 by Brian Cotton
Friendly staff. Not pushy and answered all our questions. We highly recommend.
-
October 2022 by Terri Falcone
Staff was very helpful and there was a good selection to choose from.
-
September 2022 by dale bradford
Donna and Seth were very pleasant and professional to deal with.Plan on returning to the store for more items. They are quick to answer any questions, but they don’t hang all over you for a sale.
-
March 2022 by Daniel Horner
Went there at 6pm to buy a lift recliner before they closed at 7pm. I was entering and told my little dog Precious it looked like they were closed. Don't know who the man was really do not care but he said yes we are getting ready to close and no dogs allowed in in a sarcastic tone. I said no dog allowed he said yes. So I said I don't need to do business here and the hell with you and walked next door to Ashley Furniture and bought what I needed. I will never ever do business with Badcock and my Jack Russell (Precious) agrees with me.
-
March 2022 by My “My Opinion” opinion
DO NOT BUY Furniture from here! We have spent a lot of money here and bought warranties and they are useless! They do not explain that they are only good for a one time incident and you have to report that incident immediately. So for example we have wood chips in the seat and my daughter got nail polish on the table they denied the claim because it can’t be “cumulative” so don’t waste your money.
-
March 2022 by William Vanderhoff
Great experience! Donna and Scott were both a breathe of fresh air. Genuinely polite and in tune with my needs. Highly Recommend!
-
November 2021 by Crystal Pressley
Do not recommend was so very rude. I had cash I was treated like I was a bother. Will never go back would have spent close to 5 thousand dollars. Taking my business else where. The Pressley's
-
July 2021 by Victoria Strange
Save yourself some trouble and get your furniture needs elsewhere. I order a couch and chair set in 2019. The couch broke in one month and the chair shortly after. Well due to covid there was no repairs even made until a year later. I was given the run around for a year to get anything done. I luckily had the extended warranty and was able to get the money off for a new chair. Great, right? Wrong. Over a month and a half later after being told 10 days for it to be delivered and still nothing. You will get told, "let me look into it," but nothing is ever done. If you want customer service and a quality product keep looking, this is not the place that you will either of those.
-
May 2021 by Joy Rivera
Bad costumer service, order set of table and chair waiting for 1 month arrive damage and until now still in my house seating waiting for them to pick it up ???
