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October 2023 by Dan Carmichael
Had to buy a couple batteries for my truck, They had them in stock and ready to go. Staff was informed, helpful and friendly.Will be back, When in the area.
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May 2023 by Joshua Ramsey
Overcharged me 28$ on 4 spark plugs! Told me they were cheapest they carried and sold me the wrong ones. Went straight to diff. O'Riley & guy sold me the right plugs for 15$ & made up the difference. From 10$ each to 4$ each. O'Riley in Blaine needs smarter and more honest workers like the one in Jefferson City.
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March 2023 by Veronica Leonard
Nice people. Changed a tail light for me
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January 2023 by Okey Cottrell
Been to one, been to them all....counter personnel very helpful....spent extra time helping to make sure i got the correct replacement parts
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December 2022 by Kilmoran
They let me know what they could or couldn't do after making sure to check themselves and refered me to people who could help. Gold standard customer experience.
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November 2022 by Jamie Jones
Very helpful staff competitive prices
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September 2022 by James Beaver
This is my go-to auto shop for parts. These guys here are the best. Every time I go in I look forward to it because there's always a great conversation and they always have what I need 99% of the time don't get me wrong there's that 1% chance that you have to wait till the next day but that's rare
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August 2022 by Tony K.
They need to clean house in Jefferson city called they can't even put you on hold they turn answering machine on that says number you called is not answering call back later people usually need parts when they call not tomorrow
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April 2022 by Lyndsey Sendall
They sell auto parts. I bought parts for my automobile. They worked.
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April 2022 by Terry Mayes
Had to take starter back they were very helpful.
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February 2022 by Melissa Brooks
I want to give a huge heartfelt THANK YOU to Aaron and Melody at the Jefferson City TN store. I won't go into the whole story but my husband and I were in huge bind with our tire. We tried Walmart, Auto Zone and East TN Nissan and no one could help us. We were desperate by the time we got to O'Reillys and if it would not have been for these two going way out of their way to help us we would still be in Jefferson City 40 minutes from home. It truly warmed my heart because in the world we live in today you rarely see anyone that will go so far to assist. Great service. I highly recommend this store. Hope you are lucky enough to have these wonderful people assist you. Thanks so much you two.
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January 2022 by Robert Canterbury
I prefer O'Reilly over other similar parts stores. Staff seems more knowledgeable. Pricing is very competitive. Always seem to have the parts I need, including for my motorcycles!
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January 2022 by Dorothy Long
Best auto parts place to go, very friendly and helpful.
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December 2021 by Denver Johnson
Please, before you assume I am a hater, let me qualify my rating. My phone number, address, and all my vehicles are loaded into the system, I have been an O'Reilly customer for many years, and I appreciate that I've always, repeat and emphasize ALWAYS, had the best of service, everytime I've stepped foot through the door, until tonight. I posted a picture, where the sign reads...open. the door was unlocked and I went in, a lady on the phone was obviously working and busy discussing availability of parts that would be in the next day. I walked almost every aisle, looking for alligator clips to build a jumper wire with. I saw a guy come from the back, dark headed, and he stood stoically at a register. He avoided eye contact and stared aimlessly. After walking in front of him 3 times minimum, looking at the gondolas and the front and aisle in front of him, and looking at him, which he avoided, I finally ask...because the lady had been off the phone a few minutes now and she wasn't bothering to ask if I needed anything...i asked, do you have any alligator clips, small ones? The guy at the register, didn't flinch but looked up and said...maybe on aisle 5, on the left. I walked down that aisle and made the circle around the shelves again. No one ask or said a word. I left and no one said a word. The sign may read open, but I advise you to shop online for your parts and go pick them up yourself. If you need help, follow me because tomorrow, I'm taking my business back to NAPA. I will not disclose the company I work for or the 375 employees that will all be notified that shopping at O'Reilly is no longer an option. If my need as a customer at 945 at night isn't important, then neither is the fleet I maintain or the equipment I service. May God bless us all
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November 2021 by Donald Roberts
Very upset and upset is saying it lightly... Not going through it all at the moment but 3 trips and still the wrong part is red8culause