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February 2024 by Michael Houser
This place is ridiculous ive been a consistent customer for years if you try to call them they never answer the phone you end up having to call the one in Kingsport to have them get ahold of the agent in Johnson City and half the time they never call you back i don’t know why they have a 4 star review when they don’t keep in touch with their customers
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February 2024 by Luis Talavera
Excellent place to insure your cars plus excellent prices
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September 2023 by Brian Brewer
Can't never get ahold of anyone there and when you do they say we will call you back and never do very unprofessional my opinion
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September 2023 by B S
Been with them for over 20 years, competitive rates and great staff!
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September 2023 by Johnathon Huggard
Pray you ain’t in a crash and trying to call them bc I’ve been trying to get in contact for about 2 weeks so don’t advise here go somewhere else
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September 2023 by Debbie Reyes-Diaz
Nicole was very nice. She was knowledgeable and helped me structure a plan that kept me covered and within a budget I could afford. I'll be keeping her as a long-term insurance agent.
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April 2023 by Joel Jennings
Nicole is the BEST agent, she was a pleasure to work with on getting my business insurance setup. She is a 5 star employee.
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March 2023 by Ron Watters
Doubled my insurance and couldn't take care of me
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March 2023 by tammy Swangle
My husband and I were completely ecstatic with how Nichole handled our policy! We had issues and she dealt with it professionally and with lightning fast speed! I highly recommend going to her for all your insurance needs!!
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March 2022 by Michael Lascola
Helpful and friendly
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March 2022 by Ann Oliver
I want to thank Nicole West in Johnson city Tn office.She has way beyond help on my accident. She really care about her client. If anyone ever desire a raise in pay it would be her. She know her job and loves to help if she can !!
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March 2022 by Heather Taylor
Love Stacey!!
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March 2022 by James Simmons
I was paying twice as much before I found Acceptance insurance.. I have been with them for years now. Any problems you may have a Miss Nicole will take care of it for sure. Very professional!!!
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March 2022 by Bex Hiking
I have to say that Stacey C. made getting insurance simple.. She was very pleasant and she helped me understand each step and made sure I had no questions before I was through with transaction. Very professional.
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March 2022 by Bobbie Hamilton
I saved a lot of money using acceptance insurance
