Auto Detailing in Johnson City, TN

“This was a project some shops wouldn't even touch. Johnson City Detail wasn't scared of the challenge. Nicol went out of her way to get my client's vehicle to her shop for an extreme detail. The vehicle had sat unattended in a musty basement for months with the windows down causing mold and mildew to grow out of control on the interior. Nicol and her team knocked it out of the park on this one. They were extremely meticulous and left no crevice untouched. From an interior that you could not even sit in comfortably to looking like new and odor free when I picked it up. I also had them detail the outside and the engine compartment. Outstanding job would be an understatement. Don't waste your time calling around JCD is the only place to go.”

“I am extremely glad we chose to do business with Dalton at Mazda!

Within 24 hours of browsing the Mazda website and finding the vehicle we were interested in, we received a text and call from Dalton. From that first conversation, he made the entire process feel personal and easy. We walked into Mazda knowing what we wanted, and we walked out with brand-new keys to exactly what we were looking for — and financing that worked perfectly for us.

Everything went smoothly from start to finish. Dalton was patient, thorough, and kept us informed throughout the entire process.

What really stood out to us was that Dalton wasn’t just trying to sell us a car. He listened to what we wanted and genuinely worked to find the right vehicle for our family. He explained everything step by step, showed us every option available, and made sure we understood what we were getting into before moving forward.

He was also incredibly kind and personable with our two very rambunctious children. 😂 He never made us feel like they were a burden, and that meant a lot to us as parents.

Dalton is genuinely a people person, and it shows. He was caring, patient, knowledgeable, and truly went above and beyond to make sure we were happy.

We couldn’t be happier with our brand-new Mazda and the experience we had. I highly recommend Dalton to anyone looking for a vehicle. If you want someone who will actually listen to what you want instead of just trying to sell you any car on the lot, go see Dalton!

Thank you, Dalton, for making such a big purchase feel so easy and making sure we drove away with exactly what we wanted!”

“Find them on google . Dropped my car off at 8 am . Was ready at 3 pm. Every “nook and cranny” and outside was spotless ! Even the tires….very professional work ! Great friendly team .”

“Couldn’t be more satisfied with their service. My daughter was in a minor accident in Johnson City. Living in North Carolina, I was not able to go there and help her. I found Tri-City by chance and was glad I did. They were so helpful and always undated me in the progress. Shout out to Josh and Zip Tie.”

“I had an amazing experience at this dealership. The entire process of purchasing my 2018 Mazda3 was quick and painless from start to finish. I located the vehicle I wanted to purchase online through a third party website and sent the generic "I am interested email". I was almost immediately contacted by a Ms. Kasey Bishop, who was courteous and helpful from the start. She answered some questions for me about the vehicle and even took some more pictures for me at my request. I informed her that I was travelling from a couple hours away, so she maintained contact with me to ensure that the vehicle I was interested in was still available. Once the vehicle was detailed she noticed a small scratch and let me know before I was enroute just to to ensure there was no surprises for me. Upon arrival, I was greeted by a Mr. Chris Saletto. He was courteous and very personable. The test drive went smooth and his demeanor did not change when he was informed that I had already secured financing through my bank. If you have bought any cars with pre approved financing you probably know this isn't always the case. Mr. Saletto was upfront about pricing and even after we had made the deal. He had a few small blemish's on the interior taken care of without me even having to ask. Overall the process took about an hour from stepping foot on the dealership and there was not a single moment where I was worried about my treatment. I would highly recommend this dealership and I am sure I will go to them for any future vehicle purchases.”

“Great experience and my wheels are always thoroughly washed! The only point of contention is my rear view mirrors are pushed in requiring significant adjustment!”