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March 2024 by ThePoppopdaddy
Good repair job, but was not informed that the they don’t use Apple genuine warranty parts. My phone displays constant error notification.
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February 2024 by Rebecca Henderson
I had a rear brake light that was burned out. I went to Batteries Plus to get a light bulb (much less expensive than places like O'Riley's, etc.) so a friend could replace it. The gentleman said he would be happy to replace it for me, at no cost. Less than 10 minutes later, I was on my way....probably less than 5 minutes later. Can't beat that!
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February 2024 by CASEY DENT (Cashes)
I actually went to the Kingsport store but their prices are a whole lot more expensive than Kingsport. I recommend driving the extra few miles. They quoted me at $347 for a Samsung Galaxy s23 Ultra screen replacement. Kingsport done it for $280. I asked them why their prices were not the same and they stated that the Kingsport place was the same process. I drove the extra few miles and got my screen replaced for a significant amount cheaper.
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February 2024 by William Cutler
I went here after Verizon told me that they don't make batteries any longer for my mifi hot spot. The service rep found me a battery in store, but unfortunately it wasn't the battery but the connection. He said hang on and went to the back and brought me out a mifi new return and said here. Timing is everything and I just want to thank him!
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February 2024 by Jan Hawkins Phillips
Quick, friendly service, installed a new battery in our key fob. Thank you Johnson City Tennessee store!
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December 2023 by Leslie Owens
Very disappointed with service received yesterday afternoon. My mom needed a new key fob battery for her car. Purchased one battery for approximately $22! I questioned the employee and he confirmed the price. We left and returned a few minutes later when I just knew something was off. I asked why she was charged an exorbitant amount for one battery. He flatly rattled off $5 for labor (to replace battery), $10 for a warranty, plus the battery. He never told my mom he was adding these extra charges! He did refund her the amount of extra charges ($15) after we demanded it. Be careful if you choose to shop at this location. We will not be back.
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October 2023 by L Z
I got a battery there for $6 for my watch so I told my sister about that great deal but when she went there she got charged $14 and if you want to warranty its $22. I feel so bad that I sent her there now. Call them and he said they forgot to charge her for installing the battery so I recommend you price around I had mentioned to the guy that they charge 14 in the mall price fixing is legal
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October 2023 by Teresa Davis
I walked in this morning with a busted FOB for my 2001 Lexus. The guys were relentless in solving my issue under $100!! Do not go to a dealer to replace a FOB! This business is awesome!
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October 2023 by David Welton
Great service one minute and my battery was replaced and out the door.
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September 2023 by Steve Kittson
Fast, friendly service and great prices!
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July 2023 by Karen Conner
Very impressed with Chase Buchanan’s courtesy, knowledge and customer service!! Saw this exemplary young man in action today. Arrived in store for iPhone battery replacement. 4 people in store waiting for service. 3 were at counter and Chase was helping 1st customer. One of the men in line, which I found at later jumped in front of another customer , rudely interrupted Chase while he was helping the 1st customer. Chase handled this situation professionally and politely, much better than I would have in his position. He resolved the needs of all customers (including the a##h###) effectively, efficiently and with much patience. I would definitely recommend Batteries Plus solely based on this young man’s service.
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July 2023 by Erik Purcott
Knowledgeable staff and quick pickup. Easy turn around. Ordered it early in n morn and was ready literally like 10 mins later
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July 2023 by willy hamil
convenient location , guys were very helpful , didnt have what i needed but provided solutions , great place , from a car battery to a flashlight , bulldozer to a golf cart , they have what you need
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June 2023 by Bradley Stout
Went to pick up a battery for my son's spiderman car. When I got there the employee Chase was very rude, stared me down from the second I got there. When I told him I was there to pick up an online order he said he hadn't even started it and told me I arrived to quickly. The website doesn't show me what time I ordered but it's a 25 min drive from my house and I also repaired my dishwasher before heading that way. First and last time going there.
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May 2023 by Stephen Kogowski
Only two star because of I was online looking for a key fob found one great price over half less then the dealership. Checked reviews and first one said no key fob no problem they have same vehicle and issues as me. Called first to check on a few things to be told that I needed the old fob or one that works and start the vehicle. Would have been a 1 star but being told that before renting a tow dolly and towing it up there to find that out. So I will still go to buy something if needed but that review that misleading and false about FOB 10658 posted on 7/20 needs to be corrected or removed from your website and reviews need to checked over before being used on the website. People need to start holding companies accountable for what's on their website weather they posted it or not and stop just collecting a profit and the costumer getting treated like they have no control, choice, and having to except it as it is.instead of u trying to make/earned that hard to come by money that hopefully you have to spare. It be nice to get what's fair to u and feel like you are appreciated for doing your share in making them money and keeping their business open because all it takes is enough people to get together and cause them to change or close their doors forever and I know that it can be done and has been done.
