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March 2024 by Melinda Williams
Wonderful experience with great service.
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March 2024 by bwandel60
Everyone was very helpful and excellent customer service.
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February 2024 by Samantha Williams
Very nice staff
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January 2024 by Martha Clark
The reception and checkin was fine but they schedule tooany pts at one time. The Dr. Was in a hurry and he found macular degeneration in my eyes so I had a lot of questions but he seemed stressed out and in a hurry to get the next pt. In.
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January 2024 by Thomas Sanko
Absolutely horrible experience. Don’t call the number on the listing as it you will not be able to talk to anyone in the store. When you do call the number you will get the business center and deal with absolutely rude representatives.
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December 2023 by Lauren Trivett
Pennie was absolutely amazing!She was informative, helpful and very kind.Highly recommended.
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December 2023 by Ryan Walton
The atmosphere here is truly one of patient care! Every person I interacted with was pleasant and helpful. They even walked me next door to select my glasses. The gentleman who assisted me there was very gracious and caring, even helping me make a decision on my frames. Overall 10/10!
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October 2023 by Joselyn Cardona
Angie was very knowledgeable on every aspect of the process. She was very informative on the different types of lenses they offered, all while having a great sense of humor. It was quick and thorough! Will definitely recommend her and LensCrafters to friends and family :)
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October 2023 by John Gingrich
Very professional and friendly staff. Tanner, Danielle and the entire crew went above and beyond expectations to ensure my satisfaction as my glasses required several re-makes. I am very happy with my experience and highly recommended them.
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October 2023 by Kaitlyn Holley
Nicolas Holley helps all customers find their perfect pair! The service is incredible and he helps instill confidence through a difficult process! I’m thankful for this place and all the assistance they provide through crafting lenses.
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October 2023 by Paul Alvarado
As I get older so do my eyes and it was time for a new pair. I was helped by a young man named Nicholas. I wanted a pair just like my old ones but also something to spice up the look. He was so helpful and helped me searched until I found the ones. I am so thankful
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October 2023 by 565.gabriela
Nicholas was such a big help! Recently I moved to Tennessee and during the move my glasses got lost . I was worried on how I would be able to do everyday things without them . He assured me we would find a pair that would not only cater to my eyes but style! Not to mention it didn’t break the bank either. I am so grateful and recommend him to everyone❤️
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October 2023 by Phyllis Carr
I have to say had the best experience at Lenscrafters in the Johnson City Mall...talked with Angie and was very impressed with her vision knowledge....I was treated respectively and was well informed on my eyeglass needs while she patiently helped me with a smile. I WILL DEFINETLEY do all my optical needs with her and the friendly staff...thanks to all the wonderful employees especially Angie E.
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October 2023 by Maria
I went and Angie was a big help !! She is the sweetest and truly helped me understand everything about pricing and frames. She is so funny and made the whole time worth it !! I would definitely come back just to see Angie !!
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October 2023 by Sara Amador
Had an exam for contacts. My contacts were on back order with no date of shipping so they gave me another trial pair and was told I could order those if they work. Call back to the office yesterday to order contacts and am told I have to pay for another fitting before they will let me have contacts!? Said that I shouldn’t have been given a different brand of contacts even if the ones prescribed have been on back order for over two months. Why am I having to pay for two exams and what’s worse they weren’t willing to correct this issue just got a too bad. Will never use them again