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October 2023 by Kim Livingston
I would highly recommend Pro Rent A Car. I used them for a month while my car was being fixed. They went beyond the standard norm of making sure my need for a car was taken care of during this time. I drove two cars during this time and both were first class and beyond what I had expected. Great group of men!!!
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June 2023 by papawclp
WAIT BEFORE YOU RENT A CAR ANYWHERE ELSE, THIS IS THE PLACE TO GO. I CALLED LAST WEEK TO RESERVE A CAR TO PICKUP TODAY, THESE PEOPLE WERE VERY FRIENDLY OVER THE PHONE AS WELL AS IN PERSON. WHEN I ARRIVED, MY CAR WAS SITTING OUT FRONT WAITING ON ME, NO LONG LINES WHILE THEY GO OUT BACK AND GET MY CAR READY AS THEY DO WITH THE BIG NAME RETAL AGENCIES. I WENT IN CHECKED IN, GAVE THE NECESSARY DOCUMENTS, CHECK THE CAR AND WAS ON MY WAY IN LESS THAN 15 MINUTES. LAST BUT NOT LEAST THE PRICING WAS EXCELLENT AND THE CAR WAS EXTREMLY NICE. I WILL ONLY RENT FROM PRO-RENT-A-CAR FROM NOW ON, THANK-YOU. CURTIS PICKWELL
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June 2023 by Curtis P.
Wait before you rent a car any where else, this is the place to go.i called last week and reserved a car to pickup today, these people are very friendly over the phone and in person. when i arrived the car was sitting out front waiting on me, no long lines to wait while they go get my car ready as do the big rental agencies. went in, checked in gave the necessary documents, checked the car and i was on my way in 15 minutes or less. last but not least the pricing was excellent and the car was extremely nice. thank you, will only rent from here from now on.
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March 2023 by Clyde Keating
Rented a van from this small business for a week when I was having car troubles-they have a tiny ‘fleet’. My old car, once again, broke down about two days after returning my initial rental and I was told that no cars were available-I called everyday for the next week, and the phone was rudely answered by Caleb, who told me that there was nothing available and they had no idea as to when they would have another car back in. Based on the tone in his voice, it is clear that he simply didn’t want to rent anything out to me. At that, their fleet is old-the blue dodge caravan that I rented shook violently at highway speeds above 55mph, and I genuinely hope that they’ve scrapped it by now. For the cost at $125.00/day you think that you’d get a bit more than shotty vehicles and bad customer service. If you’re going to go the mom & pop rental car route, I couldn’t recommend these people any less.
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January 2023 by Jennifer Earp
ABSOLUTELY USE THIS COMPANY!!
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January 2022 by Judy Cantwell
I rent SUV from Pro rant a car for 10 days it was one of the best experiences I have ever had I have used other Rent-A-Car companies located in Johnson City and Kingsport and one of them enterprise left me stranded in a parking lot for over three hours so I do not recommend them but if you need a Rent-A-Car use pro Rent-A-Car they are one of the best. Thank you for making my experience wonderful