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March 2023 by Jody Wolf
Every time I have gone to this gas station my husband and I have had problems with the pumps, whether it freezes or times out when we are using it. Even though this one is closer to our house we are now going to the farthest one on the corner of Kingsport Highway and Bobby Hicks. This particular gas station is dirty all of the time and we are tired of dealing with problems at the pump. You would think the owner would take pride in their store
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April 2022 by Tony Shelton
I had a wonderful experience at this shell. I literally come here every month to two weeks to get gas and my energy drinks. Well they had a offer for fas rewards if you bought two bang energy drinks you recieved $2cents a gallon. I didn't recieve it and Crystal the store manager got a calculator and did the math and stuck with what the sign said. I'll come here every single time. That's the best customer service I've had hands down in a very long time. It's so important. Thank you Crystal for doing a amazing job.
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July 2020 by James Rudolph
Good gas and clean store
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July 2020 by Sarah Hensley
Very poor service from the STORE MANAGER. Just got gas there at approx 11:15am and there was a hole in the gas hose. My boyfriend was pumping gas, next thing I know I'm getting a shower of gasoline from the hole in the hose! He alerted the manager of the problem, she didn't seem concerned. I then went inside and told her again. I asked for the manager, she replied she was the manager and that she would take care of it when she got time.... we sat there for almost 10 minutes and she never did come out to put an out of order sign on the pump etc. I truly hope and pray noone gets hurt because of her negligence!!!!
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November 2019 by Nikki Ball
Esmeralda is one of the most rude cashiers I have ever came in contact with. Especially if you have lottery tickets in your hand. She sighs and huffs the entire time. She has a terrible attitude. I used to manage a gas station for over a decade. I get lottery can be annoying. However it's part of the job and lottery customers are still customers. This is the first time in 2 months I have even tried to cash in a lottery ticket! I told myself when she was making fun of "Bible Thumpers, Holy Rollers" one morning when I stopped for coffee that I would go to the BP from here on. Today I decided to not deal with crossing traffic. I will go to Scotchman from now on even though the same company owns all of them.
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August 2019 by Katie Strickler
Good handling of the 2 liter sodas. Best dr pepper I've had in a minute.
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May 2019 by Aaron Kinsler
NEVER BUY LOTTERY HEREJust won 10$ on a scrather ticket just to have the employee scan it twice and tell me it was already cashed and not give me the reciept to both scans. I just bought the tickets it was never cashed he stole my ticket blatently infront of me. Never do ANY lottery here or itll be stole like mine and im going to spread the word
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April 2019 by Stephanie Smith
lazy workers. they don't seem to want to replace drinks on fountain line. tried a couple times now. 2 working last night, they did not offer to fix it. clearly they didn't care. still not changed out today.
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January 2018 by Audra Wiesner
Lady behind the counter knows us by name, always friendly!
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December 2017 by Tom Bennett
Great service but typical gas station
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November 2017 by Jared Kelsay
Very nice staff in a business district I normally associate with bad attitudes. A refreshing change from the norm.
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October 2017 by Brian Bearden
Always clean around the pumps and inside the store. Busy location
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October 2017 by Hudson Williams
A bit dirty... And the prices here are consistently higher.
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October 2017 by Sane Forbes
Very Nice customer service reps.
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July 2017 by Jim Littlejohn
Great gas and good convenience store. The Duncan Donuts doesn't hurt.
