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August 2023 by Heather Lane
I do not understand why bed #18 is so hot. Anytime I get stuck in that bed it is a horrible experience. I have complained for about a year now and it is like nobody cares and I know I am not the only one who hates it. This place is entirely too expensive to have to be miserable when it is supposed to be relaxing. Its truly unacceptable and something should be done about it.
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January 2023 by Melissa Madden
The staff is so friendly, they will do anything they can to help you. I love them all
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January 2023 by Lisa Saults
I love to tan here.we have some problems I. The spray tan booth a few times which I understand and they are apologetic about it,I just don't think they have the authorization to fix the financial burden of it
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January 2023 by Linda Jenkins
My daughter likes this place. I was alone for the ride.
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August 2022 by Angela K.
Trying to make contact with this location where I've been a frequent customer for years now no one ever answers phone Thursday 8/11/22 I came at 8:35 pm bed 15 I left my black Nike series 5 Apple smart watch at west market location there were 2 young ladies working one with blonde hair and one was a brunette please contact me back at 423-276-9358
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August 2022 by Kaiya walker
Didn't purchase anything just kinda figuring out what I wanted going with another place
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July 2022 by Carole
I came to SunTan City because I was visiting from out of town and my gym’s Johnson City location did not offer tanning beds like my original location does. Because of this, I came to SunTan City looking for a short-term deal. Something that would mostly last the duration of my visit. Well, they offered me if I bought one of their products that I would get a week of tanning *instant and all beds below* included in the price. I reassured them that I was visiting from out of town and will be leaving in 5 days so I need something that will be accepted at all locations, and they said that it will work at all locations. Well 5 days later, I visited my Knoxville location and they said that the deal was not accepted there. So I paid $40 for a tanning lotion and a lie.Service: Tanning
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July 2022 by Wendy Mobley
I gave 2 stars for the cleanliness and friendliness of the staff. However, that same staff flat out lies to sell things. I went to get the free first spray tan as advertised and was told it was only free with the purchase of a package. I'd never done a spray tan before but was planning to buy a package if I liked the results of the free trial. I went ahead and purchased 2 visits and product that was "included" at $60ish. The Boost tan extender is nothing more than self tanner. If I wanted the mess of that, I had plenty at home already. I also said I didn't want to go too dark the first time since I'm a redhead and relatively fair skinned, but the girl said she'd start me with a medium. I've looked like an oompah loompah for 2 days. It is starting to fade enough to look natural and isn't streaky, so that's a plus. When I contacted live chat support regarding the free tan, I was informed that it is truly supposed to be free with no purchase required and was told they would have a manager call me. A manager did try to call me from a restricted number (who answers those these days??) and left a message that she would try again between 2 and 3 today, but I have yet to hear from her. Bottom line, it's all about the $$ and NOT the customer!!Service: Tanning
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May 2022 by Renita Guffey
I went in for a spray tan, yes I'm blk ,but I don't get much time outside so I wanted to get a Lil bronze thing on. And nacaya was so helpful and when I left I got what I wanted. I wanted to have a sun-kissed look and that whaT I got. The rooms where clean. And she was working alone and didn't drop a bead of sweat even there she was busy as heckService: Tanning
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April 2022 by Allie Conner
I liked the place and the workers but was told I got 25% off my first bottle of lotion and clearly didn’t, because the lotion is way over priced and it’s basically forced on you like yeah you gotta have a lotion and you must have eye wear as well or they will make you purchase some of theirs as well.
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April 2022 by Hannah Payne
Came to this location after the customer service at the other Johnson City location left me embarrassed and in literal tears. Thank you to the managers and employees here who have made me feel welcome each time, I will strictly be coming to only this one now.
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March 2022 by Catherine Lowe
It's worth the price friendly clean and professional.
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March 2022 by Jennei Hunter
Got a card in mail for 5 free visits!!!lolCharged my card $26 for a sample size of tanning lotion!!!!And $10 for eye wear!!lolService: Tanning
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March 2022 by Susan Collins
Sun Tan City is a great place. I love the staff. They are very nice, and helpful.
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March 2022 by Tosha Kelley
I always get fast friendly service with a smile right people right place to tan