Truist is a bank that has adapted its services to ensure the safety of clients and staff, offering teller services through drive-thru lanes, in-person appointments by request, and maintaining some branches with enhanced sanitization. Customers have generally had positive experiences with the staff, praising their kindness, helpfulness, and friendliness. Several reviews highlight excellent customer service, with one mentioning a staff member who made the visit better and another appreciating the quick and helpful assistance. Despite some issues with the corporate side of the bank, individual employees at this branch have been able to resolve problems and provide good support. One customer shared that a staff member helped turn around a negative experience with the bank. Overall, the branch is appreciated for its welcoming atmosphere, helpful staff, and efforts to assist customers efficiently.
The ATM wouldn't accept cash deposit. Thank goodness the bank was still open for me to deposit it. This is the 2nd ATM in a week that this has happened at. One in Johnson City and one in Boone.
January 2025
For me all I do is take a money order to pay my rent here, and it's always fast and they're always kind to me. I don't actually bank here so maybe my rating doesnt count for much but its the experience I have there. And wanted to share it
January 2025
For me all I do is take a money order to pay my rent here, and it's always fast and they're always kind to me. I don't actually bank here so maybe my rating doesnt count for much but its the experience I have there. And wanted to share it
