Toyota Service in Johnson City is known for its friendly and helpful staff, especially the service advisors who go above and beyond to ensure customer satisfaction. Customers have praised the knowledgeable team, particularly highlighting one advisor for their excellent communication and care. The service center offers a range of maintenance services, including oil changes and engine repairs, with a focus on quick and efficient service through express maintenance options. The facility is equipped to handle various service needs, and customers can benefit from the complimentary ToyotaCare plan if they are part of the Toyota family, along with flexible financing options for others. While the service department is highly appreciated, some mention difficulty in reaching the center by phone. Overall, Johnson City Toyota is regarded as a reliable and customer-focused service center, making vehicle maintenance a positive experience for many.
Always great service and always ready to help. I have always been happy with the service I h e received at Johnson City Toyota.The service managers have been friendly, knowledgeable and always keep me informed of the status of my vehicle. I would recommend them to everyone.
March 2025
Very good service department only advice I can give them seriously start answering the phone. It seems like you can only ever get through on automated.
March 2024
Great customer service Michael Lester is very nice and Professional. Can't wait to work with him again
