United States Postal Service
USPS,
Post OfficesHours:
1100 N State of Franklin Rd, Johnson City TN 37604 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally positive experiences at the local Post Office, with counter personnel and carriers often going above and beyond to assist with package delivery issues. Despite the high volume of mail processed daily, the average delivery time is impressive. In rare cases where packages go missing, the staff is able to quickly locate and deliver them. While most employees are described as wonderful and helpful, there have been a few instances of laziness or poor customer service from certain individuals. Overall, the USPS is praised for its efficiency, reliability, and commitment to providing excellent service to its customers.
Most Recent Reviews
June 2025
Monday, June the 30th at 12:00 noon, there was no line and three people waiting to help me. Very friendly and probably the best experience I've had at a post office in a long long time. You all have improved. Keep up the good work. I appreciate it!
December 2024
I mail marriage licenses here every single week and they are always very courteous, kind, and prompt.
February 2024
Had a few packages go missing. Said they were delivered 11 days ago and thought I would never find them. Finally decided to go here to see if they could sort it out. Not only did they find everything in under 5 hours, they delivered it to my apartment too. Great service.
More Comments(63)
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