United States Postal Service
USPS,
Post OfficesHours:
1100 N State of Franklin Rd, Johnson City TN 37604 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally positive experiences at the local Post Office, with counter personnel and carriers often going above and beyond to assist with package delivery issues. Despite the high volume of mail processed daily, the average delivery time is impressive. In rare cases where packages go missing, the staff is able to quickly locate and deliver them. While most employees are described as wonderful and helpful, there have been a few instances of laziness or poor customer service from certain individuals. Overall, the USPS is praised for its efficiency, reliability, and commitment to providing excellent service to its customers.
Most Recent Reviews
June 2026
I always love this post office because you can do self-serve mailing packages and envelopes
May 2026
Excellent customer service! Kaylee was very helpful! Above and beyond. Thank you! And thanks for being open on Saturday 😎
May 2026
People whine about the cost of shipping but paying 18 bucks to ship a 3 lb package across the states sure beats the heck out of hand delivering it! A lot cheaper too! Thanks USPS I personally ship abou 1000 packages a year with USPS!
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