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August 2025 by Alley Lilly
Please don't bother or waste your time with this post office. The employees never scan all of our packages and we have run into this numerous times... They're really lazy and just don't care if your packages make it out or not! Also not to mention they're not helpful at all and make you feel like a burden especially the oldest gentlemen. We now have to drive all the way to Johnson City to ship out packages.
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December 2024 by Jody Wolf
I went into the post office 2 weeks prior to Christmas to mail a card to the United Kingdom and the person behind the counter did not charge me enough and so now I won't get my card off in time. The other problem I see is during the holidays there's only one person behind the counter and there's always a line out the door. The only bright spot is Brian who is very helpful and patient and kind with the customers. I don't understand why there are not two people behind the counter because I know Brian could use the help. Ridiculous!
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December 2024 by John Hames
So often our mail never shows up. The last example, a letter that had a VISIBLE $20 gift card never arrived, even though it did show in the Informed Delivery email.
So what does that mean? Well somewhere in the process at Gray Post Office, somebody decided they needed that $20 worsrethan I did. That's all you can say. @USPS
And even though we marked the item as not delivered, nothing has been said or done.
Where's my $20❓
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July 2024 by Ren A
This is, unfortunately, the worst post office I have ever been to. The man behind the counter (30-40 with tattoos and dark hair) is the rudest postal employee I’ve ever met, and was blatantly sexist. I will drive out of my way to avoid this place to not have to deal with him.
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July 2024 by johnny yang
Absolutely terrible and slow
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September 2023 by Jeff Jenklns
Package delivered to wrong address.
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August 2023 by Karl Peter (KP)
Efficient and friendly service. Nice little post office.
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July 2023 by Elizabeth Wilson
By far the most pleasant and probably cleanest post office I’ve ever been to. I was visiting the area from Tampa, Florida and down there everyone who works at the post office seems to be having a bad day and is quite irritable. Not the case at all here! Two very nice gentlemen were working the counter, and one shipped my package and mailed out several letters for me. I wish this were my local post office. :)
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September 2022 by Katherine Miller
Closed. Very narrow hours of operation
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September 2022 by Will Henderson
Always have done a good job.
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July 2022 by Schyler Buchanan
Everything I’ve ordered package wise has resulted in some sort of complication. If not for insurance on my deliveries I wouldn’t be able to order anything. Who needs to gamble when you have your local post office.
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May 2022 by Lindsay Ann
The folks working here are helpful and friendly. I've never had an issue with a package here and I ship out about twenty or more a week. Seems like a lot of the bad ratings come from people confused about the local post office vs USPS in general.I appreciate the hard work from the team at Gray USPS!
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February 2022 by randy h
Postmaster not helpful at all. Needed a box to ship an item. Was not willing to help at all. Had to drive to Johnson City to another post office. I understand why everyone has stopped using post office. If I had not already paid for shipping I would have used UPS. Post office in JC employees very helpful and got what I needed.
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September 2021 by Tara Moore
They are nothing but thieves. They "lost" 20 packages and now we're out 500 dollars. And they won't do anything. The tracking numbers magically don't work now! Do not use this post office!
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June 2021 by Jenna
Packages never delivered, shouldn't hire thieves
