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February 2024 by Hunter Hall
Good place that generally has cheapest parts in my experience. Important to check around to be sure. Employees are almost always great everytime!
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January 2024 by John Holt
Prices are a little high. I end up getting the same part cheaper online. Sorry, but true
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November 2023 by Brian Guy
Easy to parts and easy to find stuff....guys there were very helpful
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September 2023 by Brent Crawford
Most auto parts places are lacking a lot these days
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July 2023 by Chris F.
Recently, my wife and I went on a camp trip. I was towing a travel trailer with my 1989 Ford F150. Enroute, the truck motor stalled. After a few minutes of cooling off, the motor started and we made it to our destination. After investigating the issue, I purchased the Carquest part with a lifetime warranty from the Wears Valley Road Store in Pigeon Forge. I installed it and had no issues going home. Now, 6 weeks later, the truck stalled again. I called the Mt Carmel Advanced Store to see if they had a Ford Motor craft part. They didn't so I purchased one from a competitor. Then I took the Carquest part with receipt back to the Mt Carmel store. The manager told me that he could only swap the part for another part. He declined a refund so I told him to just keep the part with the receipt and my money. I would not recommend the Advanced Auto Parts Store. They offer only swapping parts. No refunds on bad parts. Find a store with a no hassle return policy. At this point they ripped me off the cost of the part. Very disappointed because I have been a loyal customer for many years.
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July 2023 by Michael Presley
We went to Advance Auto on Ft. Henry Drive in Kingsport to have our battery and alternator checked. Robert was so thorough and helpful. He was very knowledgeable. I would recommend them to anyone.
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July 2023 by Charles Henning
Very helpful staff, every time I go on to a store. Have not been disappointed with any product or parts I've bought over the years.
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July 2023 by Sunshine Blair Cox
The service representative was very helpful and quick. Average prices
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July 2023 by Dylan Hardin
Parts are high and employees seemed to be knowledgeable at this location
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July 2023 by Claude Moore
Good guys at the colonial heights store
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April 2023 by Gwendolyn Moore
My battery was replaced fast and efficiently. Walmart had an hour and a half wait. I'm glad Advance Auto was close by.
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April 2023 by Madison Catron
Majority of the employees have no idea what they're doing or what part you need and when you tell them the exact part, they still sell you the wrong part. It's always back and fourth with them. Please educate the employees.
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February 2023 by Susan Yates
Bought wiper blades. I can see clearly now. Thanks.
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December 2022 by Michelle Huddleston
This store is amazing. I needed a new battery and my car was barely going, so I pulled into the O'Reilly's on Fort Henry dr. My car was stuck at O'Reilly's for 2 days and the employees there were awful. I will NEVER go back. They refused to put a new battery on, was very dismissive, and was literally backing up while I was talking, so they could get back inside to talk to their friends. I had someone take me to Advance Auto on Fort Henry and they were so nice. One employee actually followed me to my car at O'Reilly's to jump it off and made sure I made back to Advance Auto. It takes longer to put a battery on Jeep Renegades, but they still installed it for me. They were very helpful and friendly. I would recommend this store to everyone!
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December 2022 by jeff frazier
Poor quality on some parts, don't buy any lesser grade than the top of the line parts you pay later on.