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March 2024 by danielle bruce
Bought 2 flavors at the phila flower show. They look amazing, but taste like Walmart brand white chocolate melting chips (not good). Both varieties had more than 3/4 of solid white chocolate with not even 1/4 of a flavorless filling in the middle. I paid $11 +tax for 8 pieces of chocolate and I would have been better off buying a big bag of melting chips. Very disappointed.
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February 2024 by Amy Marlow
Loved their coffee!!!
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January 2024 by Whittney Griffith
We ordered the chocolate covered strawberries in both the milk chocolate and white chocolate, two dozen. Amazing and affordable! Can’t wait to try more of their items! I’ll for sure use them again for other holidays and life events.
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February 2023 by Crystal Burke
I had the chocolate covered strawberries from here as a gift, Beautiful and Delicious!
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December 2022 by Morgane Osborne
Adorable store, wonderful selection of chocolates. Very pleased with all the variety and the ability to make your own basket, little buckets, etc… and to make the experience even better, everyone working there is the kindest. 100% recommend!
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June 2022 by Amy K
The quality of the chocolate is poor, as another reviewer commented (and she is right about the ingredients listed on the packaging, which speak for themselves). It's the type of chocolate that may pass for the masses, but if you are more discerning and like high-quality chocolate, this is not it. I like their caramel apples but the chocolate is passable on these because it's in combination with caramel and an apple. Otherwise, the chocolate itself is waxy in appearance and texture and cheap-tasting. I never buy it in any form but the apple because of this. The customer service has also really gone downhill. When they started serving ice cream and milkshakes at their physical store in Kingsport, I asked what type of ice cream they serve. The owner got defensive and flat-out refused to tell me, then deleted my question from Facebook. They insisted I instead come in and get a sample (I live 30 minutes away). I have to assume this means they use a very poor quality ice cream, but their chosen way to handle this question was very odd and off-putting. They also responded very rudely to the reviewer who (correctly) critiqued their chocolate and coffee (Chocolate Elegance made more than one lengthy post on Facebook calling to hunt down and find this person because they were convinced it was a fake review). Something is wrong with whoever is managing this place now. I will not be giving them my business again.
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May 2022 by Dustin Puckett
Great place to buy gifts and treats for friends or loved ones. Our family loves the chocolate popcorn, chocolate covered Rice Krispie treats, and chocolate covered strawberries.
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April 2022 by Doug Gooch
Chocolate Elegance has some of the best tasting chocolates and chocolate dipped items I have ever tasted. They also have excellent coffee! Local owners who care about the products they make.
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March 2022 by carol smith
Very pretty but quality lacking. I was excited to see a coffee and chocolate shop open. Two of my favorite foods. Perhaps their espresso is better but I generally prefer a cup of good roasted coffee. It tasted burnt and the creamer they offered was artificial. The chocolate ingredients start out with sugar, vegetable oil, nonfat dry milk and then cocoa. Not a good bar of chocolate. I threw out both the coffee and the chocolate. The chocolate is not worth the calories.
