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November 2023 by Dana G.
This was, by far, the most pleasant experience I've had when it comes to any sort of car service! I had a blowout on the side of the interstate on Black Friday. I showed up at discount tire on Saturday morning a little after 8 and was back in the road before 9. Jasper greeted me as I pulled in and checked my three remaining tires. I was able to make my decision based on data he showed me, and I never felt pressured to upgrade or make a purchase. It was such an easy experience that I had my wipers changed out, as well. There was coffee and bottled water provided during our wait.
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November 2023 by Dylan Billa
I definitely recommend this place and plan to go there for all of my tire needs. I am completely blown away by how helpful Cody was. He told me his concern was making my car safe for me and my wife. He accomplished that today, and earned a loyal customer!
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November 2023 by G. B. S.
Other than the inside being incredibly cold (ceiling fans, air conditioner running in the month of November) I'm satisfied with my new tires!Mechanics are professional and polite! Everything went very smoothly! Would have given 5 stars if I wasn't so uncomfortable due to the icebox waiting area. (YES I had on a thick jacket) I'd advise you wear one too! ?I recommend 100%
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November 2023 by K P
3rd time being here and 3rd time leaving as a satisfied customer!!! Had a bolt in my tire. Panicked of course because I couldn’t see what was wrong. I could only see the alert on my dashboard. I always worry I will be taken advantage of as a female in these type of businesses. Not here. Thank you Sully and Austin!
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November 2023 by Gary Collier
I have purchased 3 sets of tires for 3 vehicles. I've always had great customer service in Kingsport and Asheville NC. Cody and the whole crew are awesome.
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September 2023 by Gary House
Got me in and out in a hurry had several choices of tires to choose from.
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September 2023 by Germy
This place is the absolute best place to buy tires. They’re always friendly and always get the job done quick. Do not recommend any other place. keep up the good work.
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September 2023 by Steven C.
Great customer service with a very knowledgeable staff. Had all four 37x12.5x20 Mickey Thompson tires installed in under two hours. Definite recommend for anyone looking for tires.
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July 2023 by Chad Rankin
Never go anywhere else ever again.I can't express how nice & good they were to me after FIRESTONE of JC done a trash job on my wheels.Can't thank them Enough!!Discount Tire of Kingsport is A+
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July 2023 by Frank Jackson
I was in the mountains and returned to my vehicle to find I had a flat tire. I had a puncture, and something was wrong with the valve stem. The tire would not take any air. A friend picked me up, and I called discount tire and ask if they could replace the valve steam. They said sure bring it to me. Upon, arrival an employee walked out and looked at the tire. Proceeds to tell me he can't do anything to help me because the outside edge of the tire was worn down. The tire was not unsafe and was not in dire need to be changed. They just wanted to make money of my circumstance. I just wanted to get my vehicle back home not get exploited for money. I drove to Kingsport tire and auto. I told them what happened, and they was couldn't believe they wouldn't help me.They fixed the valve stem and plugged the tire. They didn't even charge me for the repair and hoped that i had a great rest of the day. Unbelievable costumer service. I can tell you this when it comes time to buy tires. I can tell you who i will not be calling. Call Kingsport tire and auto they actually care about their customer and they not trying to make money of your misfortune. I am going to hit every social media platform and let the people know discount tire doesn't give a damn about you they only care about removing money from your wallet. I have warned you.
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July 2023 by Levi Hoskins
Austin was super helpful. I came in to get a tire plugged, and they got me in and out in 30 minutes!
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June 2023 by Charlene Marsh
Fast service in and out in 30 min!! be sure to make appointment!! Friendly staff too!!❤️
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June 2023 by Tsrif Eman
I come here for the customer service if nothing else. Prices are as good as anywhere, and they’ll match. I like that I get free repairs and a warranty with new tires, as well as free balance & rotations. I’ve had to use the warranty certificates multiple times (blowouts, etc..) and they’ve saved me a lot of money. Austin is my go-to guy here, highly recommend working with him.
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June 2023 by Billie Barnette
Bought 4 tires and got price matching. Everyone was polite and working efficiently. The time to mount the tires was as expected. Had to ask again to the tire error code checked, but they checked it immediately then.
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June 2023 by Ralph D.
We recently found ourselves in need of a older bigger car to help us care for my in laws who now both suffer with dementia. My search turned up an nice 2004 Mercury Grand Marquis! Excellent car but they were a few things to sort out.So I took it to Cody. He promptly met me outside, and after close inspection, found that not only did none of the tires match, they were all over 5 years old! He offered me different solutions, the best of which was simply to replace all of them!!There were several to choose from, and I told him I've always purchased Michelin in the past. He found the perfect set and I feel that we were given a great price.Yes, I would recommend Discount Tire in Kingsport
