First Bank and Trust Company is known for its very friendly and extremely helpful staff, who provide amazing service and make customers feel treated like family. Many customers have banked with them for years without any issues, appreciating features like no monthly account fees and a mobile app. However, some recent changes have caused frustration. The bank is now closed on Saturdays, and some customers have experienced unexpected closures, like closing early due to weather when conditions seemed clear. While the bank states it looks out for safety, these schedule changes have been an inconvenience for some long-time clients needing to complete transactions.
theyve taken great care of me and my buisness for 30+ years. always great people- i highly recomend...
March 2025
Very friendly staff. Jennifer was extremely helpful and took her time to assist me with something that wasn't in her scope of work.
December 2024
My time with this bank has been an amazing experience. I truly appreciate feeling of being treated like family. When I need to ask a question or open an account Emily is always there to provide assistance and directions of what needs to be done. Highly recommend this bank.
