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October 2023 by John Golden
I think that every musician has their "home" music store. I've been shopping at Jeff's Morrell Music since I moved to Kingsport about 15 years ago. I usually deal w Joseph and he's always help and friendly. I called the other day to check on a particular set of banjo strings that I use extensively. Jeff answered the phone and couldn't have been nicer! Always glad to hear from me and always helpful and knows me by name. Stop in and see the guys and they'll help you anyway they can. Jeff's is my music store. John Golden
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October 2023 by Kimberley Hill
Every time I go...they always go out of their way to help and answer all our questions. Very nice guys!
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August 2023 by Brandon Bishop
A great place to go for anything and everything related to musical instruments and audible tech.
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July 2023 by Steve L
Nice friendly workers. Great selection of music gear.
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June 2023 by Sheldon Cannon
Always a friendly happy staffGreat place to get your questions answered
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May 2023 by max hamilton
awesome staff, great place overall and awesome prices! will come back!
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April 2023 by Eric S.
Great for guitar repair. I have lived in Kingsport on and off since birth, and Morrell's has been a staple for local music for decades. I'd never had instruments repaired there, only gone there for new equipment. The repair took a bit longer than I expected (over 10 business days), but the price to replace the active electronics on my high end (discontinued) Warwick bass was less than $60 (which is VERY reasonable). After going home, cleaning and adjusting the action, and restringing, it plays (and sounds) like a brand new Warwick. Extremely satisfied.
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February 2023 by Frank Rogers, Jr
Great customer service. Willing to talk about any thing on your mind or about your purchase or what you want to purchase. Very fun place to shop. Not overly aggressive to make a sale which gets on my nerves a lot of places, just people willing to help.
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January 2023 by Mike Holien
Not sure how Jeff does it. How can he get so much awesomeness in such a small place? Packed in this little shop is all the best lines… Marshall, Fender, Martin, etc. sooooo much awesome. If you need a new guitar, amp, uke, bass or ANYTHING else, I highly recommend Jeff’s Morrell Music Shop.
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December 2022 by Langley B.
I've been going there since I was in 4th grade. I've always loved this store. everyone is nice and is there to help you. I've never had a bad experienc. love the place so much.
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December 2022 by Toni Coplen
These guys are sooo easy to talk to. As beginner banjo player I took a chance and popped in there for some picks and other questions. Walked out 100% satisfied and looking forward to buying a real banjo from them.
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December 2022 by Scott Laster
They always have neat stuff for me playing music. Like guitar cords on sale and assorted picks. Good people always trying to help you.
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December 2022 by josh rogers
Super nice.! Super helpful.! Super knowledgeable.! I don't know a super place to shop.
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November 2022 by Amelia Harless
They seem very busy; But, are very courteous. We bought a beautiful guitar, and a keyboard.
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October 2022 by BoNdzY
I dealt with them online and bought an instrument, when it arrived it smelled badly of mold and I tried everything to get it out and when I messaged them and tried to return it they said no returns allowed and gave me $50 in online credit, it also had damage that was not shown in any photos online. Would not recommend