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October 2023 by Linda Villanueva
I recently popped by Kingsport Tire and Auto (walk in, no appointment) because of an issue with tire sensor system. They were totally booked that afternoon but fit me in early next morning. I travel cross country several times during the course of the year. And a lot of times solo. So it's important to me to have all systems working properly. I've come to learn that they provide many services, not just tires! They are truly a FULL SERVICE shop.? Here's a list of some of the services:work on transmissions, air conditioning, engine repair, drive systems, suspension, vehicle accessory add-onsAND they can provide 24 Hour Roadside assistance! I highly recommend this business for their work integrity, knowledge, and dedication to customer service.These people are TOP SHELF
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October 2023 by Suzanne Larkins
Absolutely the most caring folks I've ever found to take care of my vehicles. Joe always goes above and beyond.
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August 2023 by Chanda Richard
Very honest with me. Great technician. Fair prices
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July 2023 by james jackson
I had a flat tire Saturday morning. I called Discount Tire they told me to bring it to them. Upon arrival they said they could not help me because the outside edge of the tire tread was worn down. It was not a safety issue nor was it in dire need to be changed. They would help me if I wanted to buy a brand new tires. I immediately left I went to Kingsport Tire and Auto. They couldn't believe Discount Tire would not help me. They fixed my tire and didn't even charge me for their services. I was told to enjoy the rest of my weekend. Kingsport Tire and Auto actually care about their customers and when it comes time to buy a new tires ill be calling them. Customer service at its finest. Don't spend your hard-earned money on a business and people that do not give a damn about you.
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May 2023 by Scottie Blaisure
Went in for simple 2 wheel alignment. After about a week had to go back as it had a bad pull to the left. They said caster was out and charged $112 to adjust and also said that should have been added to original alignment cost to make it right to begin with. I’ve never heard of a place charging extra for doing what’s supposed to be done in the first place. There were no shims, bolts or any extra things added. So I’ve wasted $200 and the wheel is still crooked.
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May 2023 by jeremy keasling
Loved the experience, everyone was tentative to my needs! They didn't try to push a bunch of unnecessary items on me just addressed and corrected the problems.
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April 2023 by Melissa Hicks
They do good repair work. I always get my cars serviced and fixed with them. I like how the people who work there are friendly, they always remember me from one time to the next. Phil is a really nice person to work with. I recommend them to anyone looking for a place to get their car repaired.
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March 2023 by Johnnie C.
They don't provide good service. They lie about rotating tires. They leave oil plug loose and oil leaks out. The lady there is hateful and rude. Worse service ever.
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February 2023 by Linda Gourley
I highly recommend Kingsport Tires for all your automotive repair and maintenance needs. Their services are timely and professional. The staff are courteous and highly skilled. Reasonable pricing.
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January 2023 by Kat Wheeler
I love everyone that works here. Such great service always.
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October 2022 by Margaret Clark
These guys are awesome! Phil and Joe are extremely knowledgeable, fair, kind and always working with you to find a solution to whatever the problem is with your vehicle. Making sure that both you and the vehicle will be safe on the road. I will never go anywhere else!
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June 2022 by Jerry Peters
So this morning they call for me to take down my bad review. They apologize for the treatment I received from them. The store manager did this... My issue with them was was lack of communication and the lies saying they talk to my guy from where we got car but they didn't. The run around getting a tire. That was the issue. So I did take down the bad review and put this one up. I understand it's normal to have bad days to air is human but that's not the way they run your business hopefully with this review they can do better in the future for future customers. I will not go to them.
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April 2022 by Michael Cullum
Very fast and very reasonable prices. They worked on our 2014 Nissan Juke and have been great
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January 2022 by Makayla Salyer
I live an hour away from this shop and it's still the only place I get my tires from. The staff are very experienced, friendly and knowledgeable.
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September 2021 by Susan
Phil, Joe and everyone that makes Kingsport Tire & Auto what it is, are the best of the best in my book. As a single mom, I rely heavily on them for all my car needs and they go above and beyond in car service, prices and just making customers feel like family. Thank you guys!