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March 2024 by valerie poirier
Great appointment. Very thorough and informative. Always a good experience
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February 2024 by Rita Riddle
Sarah at the Kingsport TN location is always so great and helpful to help me with choosing the best frame because with so many choices to choose from it can be so overwhelming but she makes it less stressful so that means a lot to me.She is Awesome!
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February 2024 by renda williams
I'm very happy with my experience at Lens Crafters. I would definitely recommend this store. Every question I asked was answered.
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February 2024 by Patty Storey
Katrina was a pleasure to work with while getting my new glasses. Very pleasant and professional. Love my new frames and grateful that Lens Crafters accepts my insurance. Thank you.
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January 2024 by Alisha Johnson
Everytime I've gone in for an eye exam, the staff attempts to upsell a retinal imaging service for $39, I have always opted out of this service, as it is optional and not covered by insurance. But recently, my husband went in for an eye exam and was told there will be a $39 copay. He disagreed, explaining there is no copay for eye exams through our insurance. This is when he was told the $39 is for a mandatory retinal imaging service. When did this service become mandatory and why is it being hidden behind a false "copay"
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December 2023 by Caine Mccarroll
Awesome doctors and staff. Always a great experience
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December 2023 by Richie Kiser
The whole staff was very friendly and knowledgeable .
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December 2023 by Bekah Duncan
Dr. Morgan was incredibly nice, very knowledgeable, and helpful in understanding changes to my prescription. He answered all of my questions and established rapport with me, even in the short time we were together for my exam. I would definitely recommend him as a provider!
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December 2023 by Peyron Nejedly
Veronica and Jeanne were very helpful.Went extra mile to fix my glasses until my new ones came in. Veronica found a frame that fit my lenses as mine were broken in half. It was awesome ?
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December 2023 by Leslie Gillenwater
Outstanding staff and facility!Dr. Morgan is the best, he listened to my needs and worked with me on what was best for me. Thank you so much!!Absolutely will be back!!
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November 2023 by Kevin Snapp
The Dr was great. I had a concern and he did an additional test. He was easy to talk to.
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October 2023 by Terrence Miller
Ok, but make sure (be prepared) whe nyou arrive. The people there do not ask questions and I ended up not getting my transition lenses taht I needed. Thought I was getting them since my old glasses had them.
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September 2023 by Jason Light
I crushed my glasses and broke the lens out of the frame, including breaking the lens wire. Sarah fixed my glasses in minutes and they are like new!
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August 2023 by Brandy Foister
i ordered contacts over the phone. said they were delivered. they were not there. i have been on countless phone calls trying to figure out why. they told me that they would leave trials aside for me to come get. they weren’t there either. i had to come back the next day. a week goes by and they still have not contacted me. i called today and they said to talk to fedex. i talked to fedex a week ago and was told to contact lenscrafters. then they said they can leave me another pair of trials. i just need the contacts i paid for!!!
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August 2023 by Verdel Ricker
The lady who helped me was extremely helpful, knowledgeable, friendly, and professional. I would highly recommend this Lens Crafters in Kingsport, Tennessee.
