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August 2023 by Taygun Ingram
I purchased a platinum f250 diesel a few months ago from another ford dealership(jacky Jones ford of sweetwater) and have been working in Kingsport so brought my truck in for service at the quick lane originally went Tuesday around 4:30 and was told they couldn’t do it because they closed at 5 even though the sign said 5:30 not a big deal they quoted me the works and I opted to add fuel filters which would make it more I knew that up front so they originally quoted that for me Tuesday 360-380 dollars which was fine dropped truck of Friday morning at 11 and didn’t get truck back till 4:30 arrived and had a 520 dollar bill in front of me which was way off from the quoted price after a long talk with the service advisor and manager they honored the original quote but should’ve been right in the beginning after leaving I go out to my 70 thousand dollar truck only to see grease smudges on my 70 thousand dollar truck will not go back and would not recommend
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April 2022 by Tony Dingus
They're ok I guess.
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June 2021 by Google user
Had a faulty battery. It was 20 days past the 36 month warranty for free replacement. They did do a prorated amount. Still only cost me 56 dollars for a new battery and installation. Scott was very helpful and polite
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April 2021 by Jeannie Price
Awesome service, friendly and willing to help answer questions.
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September 2020 by Jake Jeffers
Had a faulty battery. It was 20 days past the 36 month warranty for free replacement. They did do a prorated amount. Still only cost me 56 dollars for a new battery and installation. Scott was very helpful and polite
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August 2020 by Sean Clark
Staff was on point had an amazing experience.
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July 2020 by Tom Rutherford
Had the works as I always do. Said everything checked out. Got a ticket leaving for tail light. Way to go. Bought truck here and all service. Not anymore
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June 2020 by Garrison McDavid
Great service at a fair price. Do not call them, however.
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January 2020 by Bobby Brown
Got the best deal on name brand tires I could find in the Kingsport area. I stopped at multiple shops before ending at Quick Lane. Hands down the friendliest staff that was more than willing to work with my unique situation. Very satisfied. I'll be back for sure.
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January 2020 by Sheila Sarau
Friendly staff, appointments welcome and helpful, but not necessary. I had brakes and tires done. Very satisfied with my service.
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December 2019 by Jonathan Scott
Great experience, professional service and friendly service
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October 2019 by Emma Clark
Slow didn't have enough workers
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September 2019 by Dave Thetford
Oil change tire rotation under $50 synthetic oil you cannot beat it not on this planet
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September 2019 by gretta s
Friendly service. Great followup.
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August 2019 by Robin Johnson
Kudos to Nick Field!! Awesome customer service! Courteous, communicative, and knowledgeable about his job task. Great asset to Quick Lane.
