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September 2023 by Lisa Price
Very unsatisfied with the bank. I was forced to open an account to cash a check written on an account from someone who banks with them. I closed out the account today and they had taken "fees" out. Apparently, they pentalize you for not having a large amount in the account even though it was presented as no charges for such. Very unhappy with the whole ordeal.
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January 2023 by Sophie Keskeys
The staff is friendly, knowledgeable, and willing to go above and beyond for you. I’m very grateful I chose this branch and highly recommend them!
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August 2022 by Michael W.
I was a customer of Chase Bank for around 25 years and we moved to an area where no Chase Bank was near. I can't say a lot of good about Chase: they were going to start charging a lot for a checking account each month, I also found a lot of restrictions. Anyways, we bid farewell to Chase and decided to go for Regions as they had branches in Bristol, Kingsport Johnson City and Knoxville; our son is a student at UTK and the branch is just off campus. Overall impressions: feels small with a bigger footprint, very friendly, budget conscious, and an overall different feel than your "big banks." People actually care, they build relationships, etc. I couldn't be happier.
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May 2020 by Payton Carter
Horrible bank. Horrible management.
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November 2019 by Scott LaNasa
Only because I cannot give them a negative rating. If your account is not big enough they will totally ignore you and not give you any service. But this is the trend of Regions as a whole. The Branch Manager is the worst. I am closing all of my accounts. They don't want my business I will find a bank who does.
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May 2019 by Chad McKamey
Very nice people
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December 2018 by Brayden Balla
They helped me set up an account when I was 16 and didn't really have a guardian to link to it, which is something I know other banks don't do. This branch has such personable and friendly people, as do all others I've been to.
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April 2018 by Ashley Absher
Wonderful place to do your banking with no worries on your money