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July 2023 by Wayne Highlander
Horrible, horrible horrible. Useless spray tan. Zero and I mean zero color. Went back the next day, and they told me to tan again. I asked for legs only TWICE. She repeated it back. I get in the booth and it starts spraying my whole body. This is exactly what I did not want to happen. I got out before it completed the other steps. I never write a negative review - never. There must be better options in Kingsport or JC.
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June 2023 by amber wilder
Loved the instant bed! The employees are all friendly and helpful
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May 2023 by Miranda Arnold
Went on may 8th and manager there told me I was paying for 1 year in the instant tanning bed… to only find out a week later that she lied about it and has done it to several others. I am actually only paying for 1 year of the basic beds, which is not what I wanted nor what I asked for or what I was told the day I paid over $200. I would not recommend this tanning salon to anyone.
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April 2023 by Meg Harbin
I went in to tan for the ‘free fast bed for 10 days’. I had told the girl checking me in that it was possible my daughter may have to have surgery and she assured me if that was the case, they would just add on a visit or two. I was concerned about if she did have surgery, then I would lose the remaining days and wouldn’t be able to use them. Make sense? Fast forward to now, my daughter had surgery. I went once. Grace was super nice, I will say that. The girl who I spoke to today when I went in to tan was very rude, not welcoming and said ‘no, Grace might have misspoke, sorry’ and said she could call me tomorrow. I’ve worked and managed in customer service for 18 years. I will say, I am not impressed at all at how Sun Tan City handled this situation. I’m not one to complain, but the way that lady talked down to me just now tan all over me. Needless to say, she would not let me tan and I left. I wouldn’t waste my time going here. Let’s actually see if the girl calls me tomorrow.
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February 2023 by Mia Layne Crawford
I’ve always loved Sun Tan City but lately it has gone more and more down hill. The beds are always dirty and the past 3 times I’ve tanned there have been 2-3 bulbs out (beds 16 and 12). I’ve brought this to their attention, hopefully something improves.
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December 2022 by Brittany Derrick
Love getting my tan on here ! Would highly recommend to everyone in the area ! All the staff are always so friendly & welcoming as well and so helpful with products !Services: Tanning
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November 2022 by Brianna Desires
I spray ever week (which I love ) & just decided to try teeth whitening for the first time for my wedding ! I absolutely loved it & will be doing it again !!Services: Teeth whitening
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October 2022 by Jessica DayDreamer
This was my first time getting a spray tan I'll wait and see how dark it develops, but the staff was very friendly and offered me her time if I had any questions
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September 2022 by Madalyn Pratt
It’s so great going in to the Kingsport salon! The staff are so friendly and warm! My favorite bed is the instant bed! And you have to do a spray tan there! It’s 10/10Services: UV tanning
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September 2022 by Alexis Lipoma
I love this location! It’s the best tn location! The girls are so friendly and can answer any question you could possibly have! I highly recommend it!
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September 2022 by Becky Silvious
Best place to get your glow on! Friendly staff, clean environment and amazing beds
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September 2022 by Melissa Hicks
Edit to a previous review: The issues have been resolved and there are no more long waits. When I reached out with concerns, management had promptly contacted me to talk about it and got everything resolved.They have a clean facility. I like going here because the staff is always knowledgeable and friendly. Everything works good. I recommend.Service: Tanning
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August 2022 by Lisa D.
Came on a Sunday. Salon was supposed to open at 10. At 10:10 the employee finally came rolling into the parking lot. There was already a line of 4 waiting. Seems like they should be ready to open at the time posted not just arriving and forcing everyone to wait for 15 minutes to get the computers working and the spray beds "primed".
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July 2022 by Anita Vickers
I Paid for a spray tan with extra legs. I Did not get extra legs. I Made multiple calls to the desk. The girl insisted she reset. It never worked. I was in the room for a very long time. You should always get what you paid for. They just kept insisting it should work, but it did not. I got tired of waiting and leftService: Tanning
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June 2022 by Dannita L.
I agree no where does it say you have to spend $45 per month more to get the dark instead of medium! Like really dark costs more ? Of course it doesn't it's just a way to scam you and get you to buy those stupid points which keep you confused so you end up paying so much more! At least they got some nicer staff so I'm giving them 2 stars instead of 1. Last year everyone in there except like 1 person was horrible. I wish there was an alternative place like this to go to with instant beds and spray tans but there isn't that's why they can treat people the way they do and we keep coming back! The entire company should be ashamed of themselves! Oh and don't even think of going to the bristol one it's 100 times worse! Thanks