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February 2024 by Inez Fontanez
No One Is Ever there to help,Second time there!! I Dont think they want to Sell Anything.They Dont have enough homes unlocked so you can see them.Especially when they Don't even come out of there office to assist You. Went to luvs Mobile lot and They where there ready help!
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January 2024 by Evan Py
Had a great experience at Clayton homes in kingsport. Pretty seamless transaction from start to finish .I would highly recommend kingsport clayton homes...great job !!
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August 2023 by Danny Bird
Great selection of homes and helpful sales staff
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July 2023 by Christopher Kelley
If you are going to buy a manufactured home. This is the place to go. Jeff and Kevin know their stuff. I highly recommend them.
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February 2022 by donnie moore
I like how they leave you alone so you can look around .
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January 2022 by Alexis Gillenwater
Jeffery Branson was the one who helped me, he answered all my questions and was very helpful and so kind! I would recommend him helping you if you plan on buying from Clayton!!! ?
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September 2021 by Sarah Salyers
I normally don't give bad reviews, but I feel as though it is warranted this time.My husband and I purchased a home less than a year ago. Basically, everything has been very smooth. Any issues, with anything inside our home has been taken care of quickly and professionally. The maintenance men, Mike and Eddie are great and deserve the highest praise. Overall, our experience has been mostly a positive one with the . Our problem is the contractor. His work and his team do great work but getting them back to finish has been a challenge to say the least. It is now September and we've asked multiple times for them to come back and finish up only to fall on deaf ears.Hoping we can get finished up soon as we are very patient but not happy being put off.
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August 2021 by Cynthia Mullins
Have some really beautiful homes!
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June 2021 by Breeann Brookshire
After a house fire, I decided a modular home was best for us. I am so glad I chose Clayton in Kingsport TN, Heath Kevin and Mike were all amazing to work with. No pressure always going above and beyond to ensure our happiness! They were able to speak with the manufacturer and they bumped us up to the front of the line in order to get us home sooner after our tragic loss! I really can't not speak highly enough of this staff! Our home was better then I ever expected! I don't know alot about the other Clayton's but this one definitely recommended
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June 2021 by It's My Life
Ken Lane was an excellent seller. No pressure. Very professional. General manager, Kevin Smith, also very professional. Absolute recommend. Kingsport, TN.
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April 2021 by renee gladson
Friendly helpful and we just bought a new home frome them wouldn't recommend anyone but them!
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November 2020 by Kimberly Smith
Normally not one to give reviews.. I've had to call so many times I cant keep up.. we bought our house last April. We didn't get moved in until july and even then ended up finishing the trim work ourselves because the guy clayton sent out was either high or drunk and we had to ask him to leave. Then of course they gave us some bs story and excuse and sent someone else out. This guy comes with 0 tools to finish our service work. Puts ONE nail in and says he will be back and that was 8 months ago..Ken got upset because I didn't do his survey after the home was "completed" and when I called the last time he wouldn't even speak to me, he transferred me to someone else. Super unprofessional.. not happy at all!
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June 2020 by Kevin Eller
Ken Lane was my salesman! He took no notes on what we wanted. We have been working with him since August. I was pushed to sign closing in November but didn't even get my home in til February. Our land was a bit of a struggle for us and them. I traded in a nice home..used of course. I called to explain my electric stove caught on fire and he proceeded to scream and call me shady. This was the 2nd verbal abuse from Ken. So I stopped talking to Ken and worked with management Kevin. Monday I called to ask for Kevin and Ken happened to answer the phone.. Again he verbally abused me again. The manager believe I was at fault. I called corporate and have a case. DO NOT RECOMMENDED AT ALL...
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May 2020 by Noah Greene
Great honest people who work here, Ken Lane was our retailer. He was very helpful and friendly. Definitely 5 out 5 starts. I would recommend to anyone looking for a new or used home in the tri cities.
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April 2020 by Evelyn Clark
We bought our home last fall, and we love it. The staff at Clayton Kingsport have been helpful with every step of the way. We were able to have the home we wanted due to the staff there. Everyone from the sales staff to the all the work that came after they helped make our experience easier.
