Walgreens in Kingsport, TN, offers a mixed shopping experience. The store has a decent selection of products for personal and health needs, with reasonable prices that provide good value for money. However, many customers have noted that the store is often understaffed, leading to long checkout lines and difficulty in getting assistance. The organization and cleanliness of the store have also been points of concern, making it less appealing compared to other local stores. On a more positive note, the pharmacy staff has received praise for their helpfulness and willingness to assist with prescriptions and inquiries. Many customers appreciate the polite and respectful service they receive, describing it as a welcoming environment. Despite a couple of unpleasant experiences, the pharmacy staff has been quick to resolve issues, showing accountability and kindness. Overall, while Walgreens in Kingsport has a good selection and helpful pharmacy staff, the challenges of understaffing and disorganization can lead to a disappointing shopping experience. Customers seeking personal or health items might consider exploring other stores in the area for better service. However, those who prioritize a supportive pharmacy experience may find Walgreens to be a reliable choice.
Always have what I need and a great pharmacist on staff.
February 2023
Other than it seems the system between Walgreens and the doctor's office needs to be updated, it's a good place!
December 2021
I went to the drive thru to pick up prescriptions. The people working it are always fast & friendly. They also go out of their way to answer any questions you my have about anything. That's why I give them 5 stars
