West Kingsport Package Store is a locally owned Mom and Pop shop described as a hidden gem and a good place for a quick trip. The staff is consistently noted as super friendly, helpful, knowledgeable, and awesome. Many reviewers highlight the expert guidance provided, with staff willing to tell customers exactly where everything is and even offering sample tastes of products like new whiskey. The selection is praised, with comments that they have everything and a great selection, including rare finds referred to as "unicorn whiskey." The store also receives compliments for having the best prices in Kingsport. A noted downside is that it can be a little expensive and there is a fee for credit card use. Customers express strong loyalty, stating they will be buying again and plan to stop by whenever back in the area, with one reviewer calling it the absolute best.