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November 2022 by Ken R.
They are the worst at having clean rest rooms even at start of a new day. Makes you wonder about housekeeping in other areas such as meat department.
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July 2021 by Rob S.
Friendly and helpful staff, very clean and well organized store, lots to choose from and just a complete joy to shop with.
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September 2020 by Stan W.
My wife and I spent 4 months in Kingston to spend time with a family member who recently passed. We had the bad experience of renting a unit at Waterford Place in Ladds Landing a 1/4 mile up the hill side from this store. The music from the parking lot from 7:30 am until 11:30 at night made it impossible to sleep/think or with the condo door open have a conversation. When contacting management about turning down the music they stated it was controlled in Virginia (we later found out this was a lie). Your service in the store itself was ok; but who needs a carnival rock band concert everyday in the parking lot. Management get a grip. Being a noise nuisance is against local codes. I hope the residents of Ladds Landing; Claygate and the surrounding areas (Kingston Police) will take note and file a complaint.
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December 2018 by Ralph V.
Go to the store at 8am to beat the crowd and they have 1 register open and there are 4 bubbies full ahead of me with more buggies piling up behind me. I decide to try to use self checkout because it was obvious that the lady up front wasn't going to call foe help.At the self checkout I ask if I can scan and put items into another buggy since there was not enough room to scan and stack up my items in the area provided and was told no. She now calls for help up front as I have to strategically stack my items so they don't end up in the floor. No one should have to stand in lines like that with their food some frozen thawing out and then forced to use a self check out system with inadequate area to place your items. Along with the fact that the value card only gets prices were they should be to begin with ,and the fact my card quit working would scan at the store and not the gas pumps,they said they fixed it yesterday but it erased all my points plus didn't get credit for my 100 dollar purchase today. Krogers is a little harder to shop but has my business from now on.....Bring back the Piggly Wiggly!
