AAA Downtown Knoxville

Hours:
6631 Clinton Hwy #113, Knoxville TN 37912

Hours

Monday
8:30AM - 5PM
Tuesday
8:30AM - 5PM
Wednesday
8:30AM - 5PM
Thursday
8:30AM - 5PM
Friday
8:30AM - 5PM
Saturday
Closed
Sunday
Closed

About AAA Downtown Knoxville

AAA Downtown Knoxville receives mixed reviews, highlighting both strengths and weaknesses. On the positive side, many customers praise the auto coverage, describing it as terrific and reliable. The roadside assistance service, especially for auto issues like battery jumps and towing, is often seen as excellent, with staff being courteous and professional, making stressful situations easier to handle. One customer shared a very positive experience with a staff member named Greg, who provided friendly, knowledgeable service, helping them understand insurance options tailored to Tennessee and even sharing local tips about Knoxville. This personalized attention made the visit enjoyable and left them feeling confident about their insurance choices. However, the reviews also point out some shortcomings. The insurance service for homeowners is reported to be poor at best, with some customers dissatisfied with the coverage or the level of service. Roadside assistance for downtown roadside calls was not reliable in one instance, as the service failed to show up after two hours, although a TDot truck managed to help out. Additionally, there is frustration about paying for gas when AAA provides a few gallons during roadside aid, which some feel diminishes the value of the membership. Overall, AAA Downtown Knoxville is appreciated for its auto coverage and helpful staff, but there are concerns about home insurance quality and roadside assistance reliability.

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Other Information

Specialties: Getaways, Holidays, Reunions, Vacations

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