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February 2024 by karen doerger
Super helpful with passport photos
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February 2024 by Mitch Straighttalk
Aaron at stooksbury towing did a exceptional job towing my truck . Great attitude, very professional and a great driver .
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January 2024 by Keefe Hansen
Great! The lady at the front desk was able to answer all of our questions before we even had to go in.
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January 2024 by Garbage pail kids and more
Absolutely amazing customer service.
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December 2023 by Alexis Masengill
Quentin was so quick to get to me, attentive, and nice! He was very knowledgeable and gave me lots of great information and tips!
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November 2023 by Cindy B.
My father inlaw has has AAA forever and rarely has used it. I called because I locked the keys in his van and the call was rerouted because AAA wasn't available at the moment...those fools wanted me to pay 200 dollars and then be reimbursed...I told them they were out if their mind!!! Seriously, if you pay for a service with AAA you shouldn't have to pay out of pocket!!!
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November 2023 by dollydalton23
Have been a member for over 8 years and have been very satisfied, but recent events have prompted me to reconsider membership. Waited an hour for a service call with zero communication before cancelling to attempt another day for a 2 mile tow. Waited 2.5 hours before being told after I called a second time that the service provider doesn’t serve Knoxville when I see them all the time in Knoxville. Cancelled service call again, did what I had to do to get the car towed to the shop and will look to cancel my membership because you cannot get a human on the phone from their automated service. Absolutely dismal and sad to know that years of loyalty towards a company doesn’t mean anything anymore!
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November 2023 by Ken Snyder
AAA Travel agent took over $9,800 from our account without our knowledge nor consent for an electronic check which can’t be stopped. It appeared on our bank statement within 24 hours, but now, 7 days later, we’re being told no one can tell us when our account will be credited back the amount that was taken. AAA took what should have been a simple, routine, joyous matter and turned it into a miserable experience. To add insult to injury, Viking cruises said their “process” for crediting overcharged accounts is “proprietary” and they therefore “can’t speak” to the matter.
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October 2023 by Mark Clapps
Great service from AAA and the technician.Fast, efficient and safe. Changed the flat.Very grateful.
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September 2023 by Susan Brown
Super helpful with getting our international drivers license.
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August 2023 by Dis Ma Momma Calcetti
More than should hang being from there when start here most little so many, Should be able schedule for when place
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July 2023 by Jeanne Lagas Ruoff
Employees were friendly and helpful. Got everything I needed.
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July 2023 by Phillip Easterly
Very helpful and friendly staff. I do wish that AAA would bring back more maps versus more info online.
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July 2023 by Sita Muralidharan
Very efficient and courteous staff. Got the job done in 5 minutes.
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April 2023 by Deena Staley
AAA was most helpful in me renewing my passport. They do pictures and have the papers you need.
