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February 2024 by trey enix
Aamco just did my manual transmission and boy does it feel like new, great service, even greater people thanks for what yall did
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February 2024 by J P
I brought in a car recently that needed a new support bracket for a suspension bar replaced. They weren't able to identify the part number for the bracket to order it after searching online for 5 minutes, but "kindly" offered $400 to weld it in place. I said, "no thanks" obviously and I later found the part online for $15. It requires two standard bolts and can be replaced in less than 10 minutes with a socket wrench. Don't give these rejects your hard earned money. UPDATE: I spoke with a service member directly, since the number provided below in the follow up response isn't for the actual manager, just their store number. They said their hourly rate is $185 as of January 2024 and the national average is $205 for transmission shops. Even if they charged one hour of labor (as is typical for 20 minutes of work at a shop) instead of the 2 hours they quoted me, that's still insanely high. Just support local mechanics and welders who aren't beholden to corporate rates that are too dang high. I know prices of things have gone up like crazy because of the Federal Reserve doubling the money supply, but even in 2024, no one should be paying more than $100 to spot weld a simple bracket.
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January 2024 by Mark Enix
I've had my car in there twice for service I always lika couple visits in before I give a review but from the intake to the follow-up of the detailed work list to be done for my approval it was a very seamless process.I wasn't hesitate to refer anyone to this company Mike and his staff do a very detailed and quality job.
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January 2024 by Hayden Purcell
Great work here. I work at Tire Discounters and just want to say these guys are extremely professional. I broke down on the way to Knoxville and my wife and daughter were stuck up in the area until it was fixed. Thanks for your help!
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November 2023 by lorraine copley
Thay did nothing with my dad's car nothing!!!!Do not go thar it's horrible!!!
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October 2023 by Scott M.
Went Knuckle busters AAmco for a Trans filter and fluid change and was charged $474.28 to replace the trans fluid(t h e filter was never changed) and on top of that they left the Trans filler cap off and Trans fluid went all over the Trans and engine. I went to them for professional work and paid three times the amount for what I could gotten at Valvoline, not a very ethical business that would treat customers this way.
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October 2023 by Shayelan Scheffers
I took my car there a few months ago and paid $7,000 to get the transmission replaced… they were great and the service was quick… fast forward a few months and the car starts acting up and was leaking transmission fluid. I checked the warranty and it was still covered so I called and they told me to bring it on in…. After the first few days I called and they said they were running tests…. Called back the next week and they told me that my car was sending a “shutter code” and they would have to replace the transmission again, they had ordered the parts and they where waiting for them to be shipped, so I gave them another week and called back and they told me they where still running tests! A few days later I called and the guy said “sometimes things accidentally get put off, I’ll look into it now and have information for you tomorrow” WHAT?! I’m an understanding person and I avoid conflict at all costs so I gave them the benefit of the doubt and called them back the next day. The guy said oh it’s good to go, you can come get your car, we hooked it to the computer and the code is gone, I asked them if they fixed the leak and he said yes. I got different story’s every time I called. So I show up to get the car and asked for the paperwork and the guy at the desk said “there isn’t any we couldn’t find anything wrong with it, we drove it and nothing happened. I said so you didn’t hook it up to the computer or fix the leak? He said no we didn’t do anything to it, if the issue gets worse bring it back, oh and we almost ran it out of gas…. I got in my car and it was literally blinking 0 miles to E!!! I had to pray that it made it to the gas station! I’m so upset with this company because when I paid cash to have the car fixed they got it done very fast and was very friendly, but when I needed it fixed under warranty AFTER paying 7k the first time, it sat in their shop for almost a month and all they did was give me the run around and almost leave me stranded and out of gas. I would not recommend this place. At all.
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September 2023 by Kinny Parrott
This place is awesome! Great customer service and communicates well. We will be back for regular maintenance! Thank you all for caring for our family and going to extra mile to ensure our safety! Forever grateful.
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September 2023 by Alex Fairfield
Communication was definitely an issue. I have a Subaru Outback and I do understand parts take awhile to come through but they had my vehicle for 3 weeks. They told me it would take them two hours from getting the part in to have my vehicle ready. It took them 2 extra days. I showed up to pick it up Monday morning, they still haven’t taken it for a test drive so now having to wait another half hour for that to be complete. You would think for $5,300 we could have better customer service.Service: Transmission
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September 2023 by Misty Powers
Thank you guys for going out of your way for our family. Thanks for having good team moral, honesty and integrity,great customer service and good sense of humor, educated and beyond helpful. We enjoyed the dog tooo especially my son thanks again truely. YA'LL ROCK my "Journey" continues 185,000 n counting Thanks to ya'll
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July 2023 by Michael Knight
When my trucks transmission was going out I honestly didn’t know what I was going to do, I’ve never trusted mechanics before due to the bad rep they get but I knew a transmission change was too big of a task for myself alone to tackle. Michael helped me feel comfort through the whole process and was very professional with how he produced himself and his team. They did an awesome repair and my trucks never run more better in my life, they would receive a 5 star rating if it wasn’t for the fact that I had to wait an extended period of time, but I’m definitely a satisfied customerService: Transmission
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July 2023 by Kimber Chang
They were able to diagnose and fix my car in the same day after I broke down mid road trip.
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July 2023 by Beverly H
Took the car in for a clutch, that was the only thing wrong with it somehow they managed to mess up the steering. They paid for an alignment and something else and now it's at the actual dealership. They said it was a freak accident. It wasn't their fault but if they believed that they wouldn't have it towed to the dealership and they woud not have paid for an alignment but they're refusing to pay the dealership for fixing it and making it right even though they got their money and got faith for the clutch I would never recommend them. My son sent me a message and said they are going to pay the dealership now to fix his vehicle. He took his own parts to Amoco and the work was quite expensive. When they did the alignment on it and Amoco did pay for it. The guy said whoever worked on it messed up his steering. I'm just thankful is that they decided to make it right because he does work really hard. I talked to several mechanic and they said not the time you had to take out the steering column to put a clutch in and that could definitely cause problems but thumbs up for making it right.
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May 2023 by Shelly Hays
Wish I could give better rating as Michael was very nice and informative. We were told repair would be 2 days or less. Dropped it off on Monday and wasn't finished until 5 pm on Friday, they knew we needed the car no later than Friday at 9 am. Had to rent a car on Friday, another $120. When car was finally finished there was no apology, no explanation and Nathan was completely rude to my daughter on several occasions. Unfortunately won't go back. One week later car is doing exactly what we brought it in for so not fixed, over 3k in workService: Transmission
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May 2023 by Michael Swanson
If you want your transmission fixed right go see these guys! I took my car into another shop and got the total run around. I took it to Mike and Nathan, they were awesome at AAMCO! Told me what was wrong, gave me price and rebuilt my transmission. Car runs like new!Service: Transmission
