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February 2024 by cathy Johnson
DO NOT rent from these people. If something happens to your stuff they'll give you the run around and still not help you... The Aaron's club is another way for them to rep you off.. Go to another store. Like Rent a center..
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February 2024 by O N
Stay away from this place and Brady is scum and completely dishonest. We went in excited to purchase a washer and dryer paid and signed with no hesitation. Brady Assured us he whould deliver new washers and dryers on time as we just moved out of state. And got a new place and needed to get laundry done. Poor delivery guy had to deal with pissed off consumers to boot be cause of his pos ways.Instead of being content do laundry tonight. we now have to spend all night in the laundromat. You just lost the sale, lost more business trying to pull a quick one and then to boot try and take Advantage of a woman. It's sad what people do to try and get over on people. I hope your thumb gets infected so you learn not to mess with people and honesty is the best policy. ? we have a whole house to furnish. Not with you. You'd be fired if you worked for me playing that one out. You should do what your favorite football player did retire.
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January 2024 by Chelle Grant
I have been dealing with Aarons for over a year they have been absolutely wonderful especially Ashley and Jarrett I haven't had a single problem except something was wrong with our PlayStation but they took it back they sent it off got it fixed and gave me a loaner while ours was being fixed they work with you so you don't lose your stuff and help you so you can pay it off and have ownership I love Aaron's on Broadway.
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January 2024 by Deborah smith
Brady is super guy. Very helpful
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December 2023 by Mahlet Habtu
Ashley and Brad were so great.. I had a terrible experience at the Aaron's in Sevierville, so I went to the Broadway location and they offered me solutions and assistance and made me feel much better about the entire situation. 10/10 customer service and will recommend this location to anyone searching for furniture.
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May 2023 by Chelsie Childress
The staff at the broadway location are super rude, they hang up in your face. Not to mention they automatically take money from your account before the due date without being authorized to do so. We have told them numerous times we don’t agree with automatic payments and they say they have turned off automatic payment but still end up taking the money. We pay our payments on time every month but still we have nothing but trouble. One month, they took 2 payments out and argued with us when we had to call and get the double payment refunded back to our account. We will NEVER do business with Aaron’s again. That whole broadway location needs all new staff who aren’t rude!
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April 2023 by Professor Soggy Bones
This location states on all websites that it closes at 7:00PM. We arrived at 6:45 (because people have jobs that end at 6:30) just to find the doors closed. We needed to update payment information so that this company could continue to collect payments, but I suppose this is part of the larger plan to scam middle class workers out of their money, to charge late fees. The woman was inside looking at us through the glass pane to the right and did not even bother to come to the door. I placed two calls to the store and they were ignored. I called corporate and it was also ignored. All of these events can be seen on their security cameras. We will definitely be spreading the word that this business does not care about its' customers.
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April 2023 by DEMO MAN
Been using Aaron's for years great service friendly employees there to help you.
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January 2023 by Bethany Reneau
The staff is absolutely amazing. Very polite and helpful. I recommend everyone in need of a household appliance to go here
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December 2022 by Sierrah Cooley
This location has amazing employees . I tend to be a very needy customer for them and they’re always so patient and extremely helpful and always give me the best deal they can. I’m myself have personally shopped around to check prices before I settle for anything, and Aarons always seems to be the best with low monthly payments. I currently have a dresser a bed a 60 inch TV and a washer and dryer. And I am pleased with all of my products. I have not received my washer and dryer because I ordered them today but I guarantee I will be pleased because they have not let me down yet. ❤️❤️❤️
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December 2022 by Ronald Schmitt
Employee was very rude when I called to talk to someone! I call to schedule a pickup being I am moving and don’t need the washer and dryer. She rudely answered stating “Aaron’s, hold”. The just put me on hold. Then when she answered she kept interrupting me and then said, We will be by Monday” and then Hung up on me. I called back to give the right address and she gave me attitude again and then after giving her the new address she said ok and hung up on me again! Very poor customer service. I’ve had these washer and dryer over a year and if anything y’all made plenty of money off of me for them. Nice to know how Aaron’s works. Will never recommend you again!
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October 2022 by Ronald Thomson
Employee was very rude when I called to talk to someone! I call to schedule a pickup being I am moving and don’t need the washer and dryer. She rudely answered stating “Aaron’s, hold”. The just put me on hold. Then when she answered she kept interrupting me and then said, We will be by Monday” and then Hung up on me. I called back to give the right address and she gave me attitude again and then after giving her the new address she said ok and hung up on me again! Very poor customer service. I’ve had these washer and dryer over a year and if anything y’all made plenty of money off of me for them. Nice to know how Aaron’s works. Will never recommend you again!
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October 2022 by Lisa Chrisman
My service at Athens Tn was sorry Zack the manager would not come out and talk to you and would not help you with any thing. Andy was there now he would come out and talk with you. I have done business with Andy buying bedroom furniture and living room furniture and washer and dryer. Stove and refrigerator. So went in Athens office to try to buy bedroom furniture and Zack would not come and talk to me at all. Never will do business with Athens Tn no more and will tell other people to. I worked at First Franklin Financial in Athens and told a lot of customers to go to Aaron's that will do you good but that was when Andy was there and Zack to but I think Zack has the big head now.
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October 2022 by Wesley Ealy
Quin is the best she will hook you up and the one's behind ya. She's very kind and courteous.thanks
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August 2022 by Nino Class
Great Place to start you Home with selection of things they have!!!