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March 2024 by Cassie Martel
Took longer than expected but not their fault. They were inundated with vehicles from a snow storm that caused many accidents. There were a couple of items I was not 100% satisfied on the end result (because I am picky and anything even slightly off would bother me every single day.) But Jeff, the advisor I worked most closely with and Nate, the GM, were quick to rectify the situation and had me back on my way with all things completely to my satisfaction. I appreciate it!
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March 2024 by L K
I will concur with the previous reviewer and state that the rudeness of this establishment needs to be addressed by corporate; particularly Amanda who laughed at me both in October when I dropped of my vehicle when it was hit by someone else and again today when I called about getting my bill for a DV claim. Stacy, who I spoke with after I refused to deal with Amanda was professional and apologetic, which was a refreshing change from the unprofessional behavior of Amanda.Update: I spoke with Ed out of CA (corporate) who listened and actually terminated this employee. Thank you, Caliber for caring about customer service!
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March 2024 by Edna Feulner
My vehicle had paint damage and caliber collision did a great job repairing the damage in a timely manner. Staff, especially Victoria, was wonderful to work with. Definitely recommend.
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March 2024 by Nancy Gilles
I had a positive experience with Caliber Collision and would recommend this business.
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March 2024 by Ann Clark
The people that run this caliber collision on Lexington drive are absolutely awesome I took my car in after it was wrecked and from the time I walked in the door until my car was completely finished the experience was very good they let me know on a daily basis through texting where my car was at in where it was being fixed how far along etc and I knew the day that it was getting all the parts in the day it was going to be painted the day they were going to wash it after they got it finished and the day they set for me that they were pretty sure it was going to be ready was the date that it was ready and everybody there was so nice the girls up front just everybody seem to know what they were doing very experienced and I couldn't have asked for a better place to take my car I'm glad that Geico uses them that's what I'm glad about and my car looks really good looks just like it did before the wreck and I'm just very thankful that they're a nice people out there that still seem to care about other folks so I would highly recommend this shop to anyone
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March 2024 by Lauryn Hembree
Nice people and good work
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March 2024 by Matt Rosecrance
Excellent service, communication was constant and accurate. My car was done beautifully and 9 days earlier than promised.
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March 2024 by isaac whitehead
BIG THANKS to Bryan and the manager Nate! This group has definitely earned my business. Very professional and pleasant. Bryan had a genuine concern when it came to how happy I was with the work they performed. Not sure who the tech was that worked on my truck but thank you as well!.
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March 2024 by Lee Ann Newman
Wonderful people, excellent work!
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March 2024 by Shinae Wampler
Best service in town! The staff is so kind!
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February 2024 by Bill Tahd
Very good work and service. Finished a day ahead of time
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February 2024 by Kim Rice
Did great job on repairs!
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February 2024 by Cindy Gall
Excellent job, very pleased
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February 2024 by Russ Adkisson
Great work, and great attitude!
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February 2024 by Christina Ambern
They kept me updated every step of the way, finished ahead of schedule, and even cleaned the interior of my car. I would definitely recommend them to friends if they needed body work done.
