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April 2024 by Shelley Dedmon
Best customer service!!!
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March 2024 by Robin Hipsky
After my Jeep was backed into, my insurance company recommended Calibur Collision on Callahan Road in Knoxville, TN. I can't say enough of how wonderful Mitzi and Richard were. They handled everything with my insurance company and rental car perfectly! My Jeep looked great with the repair work, and they even detailed the interior and exterior. I highly recommend this place of business!!
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March 2024 by Michelle Metcalf
Great customer service
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March 2024 by Wes Stewart
This past spring and limb fell out of a tree and hit my car and it put a large dent on the driver side a pillar roof area and about four dents in the hood of my car. Before this I had zero scratches or dents in my car. This location of caliber collision has very poor workmanship. My car left caliber collision with damage that it didn't have before going to this place. Every piece of interior trim that was taken off now rattles. One of my quarter pan Windows was taken out of the back and when it was put back in it didn't get put in flush. They were supposed to fix it but told me I had to take it to their glass company and their glass company did not fix it. One day when I pulled up to check on the status of my car, I saw in the back a guy painting a car (not mine) with the bay door completely open and the car just barely inside all the way. When I got my car back there's tons of little imperfections where dust and dirt got under the spray. An area on my roof you can tell has been sanded and painted very poorly. Overall not a very good experience and will not be using this place in the future. If you're okay with subpar work then I'd go there but expect it to take a lot longer than they tell you in the beginning and to leave with more damage than it previously had.
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March 2024 by Daniel Saucer
Awesome job! Finish with cost on target and delivered car back early! recommend to any student need their car fixed away from home.
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March 2024 by Tamara Vest
Customer service was great. Had an issue with hood. Manager came out and had technicians make adjustments. They also vacuumed our vehicle, which was a nice surpise.
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March 2024 by Brigid Johnson
very easy process.
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February 2024 by Mikayla Greene
Richard did a very good job communicating with me about the work being done on my car. The shop made a stressful situation less stressful by helping arrange the rental, helping me understand the costs, and keeping me updated on the status of my car. Great job!
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February 2024 by Andrew Jackson
Everything want wellServices: Painting
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February 2024 by Margaret Neate
Very pleased with both the repairs and with the staff.
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February 2024 by On The Go 360
Great work, very fast
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January 2024 by Care Bear
Great service
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December 2023 by Anthony Korman
Richard is awesome to deal withStayed after closing so I can get my truck back and he kept me well informed the whole time
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December 2023 by Stanley Brown
I RAYMOND BROWN is the person that you have been working with and I RAYMOND BROWN IS THE OWNER GINGER BROWN IS MY WIFE AND CO OWNER Of the vehicleWe didn't take the truck to this place the lady that caused the accident insurance company toke the truck to this place but I'm very pleased with the work that was done to my truck and would recommend yall to my family and friendsServices: Carburetor cleaning
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December 2023 by Jennifer Mays
Caliber is the best body shop we have ever used. Great customer service, professional, quick and great communication.
