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February 2023 by Veronica Broyhill
Only because I couldn't give a 0 first of all we tried with my info first and ended up having to use my husband's and then my bank account got signed into next day change my passwords and everything and then they took the money out of my account instead of my husband's this is a very shady business don't recomend this place
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January 2023 by Jeanetta LeVersace
I went into the store and spoke with Val who helped with a money order I needed. She rocks every single time I go there. The manager Diana came by to see how I was doing and she is always pleasant. I think her name was Christy? She was in the store and came over and to give my granddaughter a lollipop. I like going to Advance Financial rather than the other ones because everyone is just so amazing. I've had bad experiences with Cash Express and others but I have never had an issue that couldn't be handled at Advance Financial.
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September 2022 by Zelma Robinson
Always a Smooth Transaction with Diana and Val at 2823 N Broadway, Courteous Customer Service.
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September 2022 by Kenneth Drinnon
Diana was a great help. Definitely would recommend her if your in a tough spot and need a lil $$$
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April 2022 by David Carver
Great service from Diana! She kneq what she was doing thankfully!
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September 2021 by Mari West
Customer service was amazing. Terreance helped me out over the phone and got me approved. He explained the loan process and answered all my questions. Go see my guy Terreance on North Broadway.
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September 2021 by Donna King
Terreance was so sweet and helpful. I don't know much about computers but he was patient with me. Great customer service.
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August 2021 by Ronnie Haywood
Sean is the best very professional ?
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July 2021 by John Branch
Great customer service !!!!!!!System had been down for 2 days,Caryn actually took the time to call when system was up and working again.That's what customer service should be.
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July 2021 by jessie Reed
Interest rates are way too high. Predatory loan rates.
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May 2021 by Cedric Battle
Quick and fast that’s what I’m talking about keep up the good work team!!!!!!!!!!
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July 2020 by Calvin Daniels
Wonder if you guys report to Credit Companies?
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January 2020 by Shaila Childs
Called to handle my husbands account, after being verified on the account 7x. Still not verified and still won’t allow me to handle it. So I ask what can he bring in to officially verify me on the account so we can stop going through this, and she wouldn’t tell me. They’re rude, don’t generalized information. And to clarify, I asked for generalized questions to find out what is needed to be verified on an account to discuss situations and I was basically told they can’t tell you what information to bring in. This is also after the fact that they took my debit card for several thousand dollars with no issue and have my ID on file from taking it. Overall, I don’t think they’re concerned with getting paid back, they seem more concerned with being ignorant. Will definitely be closing my husbands account as soon as we pay it off. Fees are too high and the customer service is garbage. FYI, I called this store. Whether I spoke to anyone at the store or if I rerouted to customer care at corporate, I don’t know.
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December 2019 by Alexis Tejada
The customer service at this location is phenomenal!!! Fantastic group of people.
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December 2019 by SHERRELLE JOHNSON
Summer was very helpful, and professional, not to mention cheerful! She’s great at what she does! Thanks again Summer!
