Alignment Professionals

Most Recent Comments

• December 2025 by Terry
  Fast service, got my commercial vehicle straightened out quickly and at a fair price. Great service
• November 2025 by Gary \u0026 Dawn Peltzer
  I had an alignment done there this morning and they were able to correct my alignment problem. I had taken it previously to a tire shop a few days ago and they said that they were not able to get it aligned. Ronnie is the person who worked on my GMC pick up truck and he explained to me exactly what all the dimensions and numbers Met. I am very satisfied with the work that I had done there.
• October 2025 by Jeff Neubert
  Alignments, brakes, struts, ball joints, bearings, control arms, bushings.
• July 2025 by Sarah Tonin
  I ABSOLUTELY DO NOT suggest this business. Avoid. Stay Away! Unless you just have no budget and don’t care if your money goes to support greedy crooks who care only about stealing your money!!!
  Allow me to explain….
  
  I went to Alignment Professionals to have my alignment done on my car. It was so out of wack it was to the point of being dangerous…especially in the rain!!! So I arrive, they take my car in the shop and I sit in the waiting room.
  Not too long afterwards, the technician popped back inside to tell me that he was sorry, but that he could not align my vehicle due to a bent strut.
  
  This was the first I’d heard of this issue, but he took me into the bay and showed me that the strut was indeed slightly bent on the passenger side front. I asked him if he could align it anyway and he expressed that he could technically do it but that he was just trying to save me money as I’d just have to have my vehicle realigned after the strut was fixed. So, I was disappointed, but asked for a quote on fixing the problem.
  
  I was not only handed an absolutely outrageously high quote, but I was then told I had to pay $80 for the diagnosis from the technician. Concerned about paying for -no work- having been done on my vehicle, I was assured that if I went through them to fix the problem, that my $80 would go towards the $120 alignment that I originally came in for.
  
  So I took the quote and started doing my research. I was quoted around $499 for the strut parts -per side- when I saw a set of struts for my car going for $250 on the higher end if I ordered them online! And $499 didn’t even cover labor which was quoted at multiple hours!
  Needless to say, I did -not- go through AP to repair the problem.
  
  I bought the $250 set of both front strut assemblies and my father’s mechanic buddy had both of them replaced and the at ready to go in 30-40 minutes! So not even an hour’s worth of labor!!
  But, alright I wasn’t going to hold the ridiculous quote against Alignment Professionals, and decided to give them another chance. Because now that my strut was no longer bent, I still needed an alignment, right?
  
  So I call up this company, and end up being told that because I didn’t pay Alignment Professionals over 1200-1500.00 to replace both front struts, they were NOT going to give me credit towards the alignment work that I needed if I were to come back there to get my alignment done! So basically, I paid Alignment Professionals $80 to do ZERO work on my car! The owner guy in the office started trying to argue with me that this was their policy etc. but I just hung up on him.
  
  It’s a crooked policy that makes “Alignment Professionals” look like nothing but a bunch of professional THIEVES.
  Literally they hooked my car up to the computer deal, and that’s it. No alignment was ever done. I received a ridiculously high quote and I got nothing but argumentative defensiveness of their company’s screwed up backwards policy from the owner?? instead of empathetic and understanding customer service!!
  
  I was literally driving around in April & May downpours sliding dangerously all over the road it felt like I could barely control my car because my vehicle needed an alignment so badly. I was chewing through used tires like nobody’s business, and to top it off, I couldn’t go to another shop because I spent the only money I had on a greedy, self-centered, sorry excuse for a company to do -nothing- to my car!!!!!!
  
  To top that off when I finally get everything sorted, they still refuse to be helpful, and wanted to do nothing but argue with me over the phone about how it was their company policy to take my money for doing no work to my car.
• June 2025 by Fer Ry SU Baya
  Without being warned about inspections fee prior the check up, this place charged me for $67 for less than 5 mins spot checked. They ripped me off! too easy money for them.
  Beware this place!
• March 2025 by Jonathan Strain
  This is the place to go if you have a hot rod that no one else can align
• December 2024 by Andrew Henderson
  I always look into a place before dropping a car off. I was referred there and the recommendation was spot on. My car is lowered and the tech, Ronnie, was very knowledgeable and helpful with getting me where I need to be. And even gave some options of adjustable upgrades. Definitely recommend to anyone.
• November 2024 by Robert Smith
  Great service as usual, I won't go anywhere else for alignments.
• July 2024 by Toby King
  Great service timely manner
• July 2024 by Robby and Pam Klein
  Do not use the people to align your sprinter van. They are frauds and the perform terrible work. They will absolutely tell you the alignment work they’ve performed is dead on when in actuality it’s dead off, seriously do not use them.
  
  Re your rebuttal: I have proof (alignment before and after printout) from the MB Dealer showing that the toe-in and camber were out on both front tires. I was told by you that both were dead on to factory specs. I stand by my earlier statement that you are not performing good front alignment work.
• July 2024 by Shaun
  This is a small family owned and operated business that you can trust to do top quality work and treat you like family. I had many bad experiences with other alignment and suspension shops before I found Alignment Professionals. Once I found them (over 10 years ago), they've been the only place I take my vehicles for any of the services they offer. Always polite, professional, honest, and they 100%stand behind their work. If you want it done right, the first time, and at a fair price, this is your shop.
• July 2024 by Ernie B
  Awesome alignment shop! Best in Knoxville for classic cars as well as all modern vehicles. I’ve taken Derrill and his crew several classic cars and trucks over the years. Always first quality work.
• June 2024 by Hunter Faulkner (Cursed_Spirit)
  Fast service and quality work
• May 2024 by Greg Carter
  Had my 2001 Ford Explorer Sport Trac serviced here in late April 2023. Had a full alignment system overhaul. One year later, It still drives as smooth as silk!
• April 2024 by Haleigh West
  My boyfriend dropped off his truck there and they immediately took it out down the road. Of course my boyfriend just assumed it was a test drive for his alignment so he didn't say anything. Two hours later he called to check on his truck's alignment since he hadn't heard anything back from them. When they answered the phone they stated "the guy had just taken it out for a test drive." My boyfriend stated that if there is more than 5 miles on his truck that he is going to be mad, upon the return of his truck there was approximatly 12 miles put on his truck than when we dropped it off.