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April 2023 by Matthew Moore
They did a great job on a difficult task. I appreciate the work they did for me.
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April 2023 by Gregory W.
I have brought them my classic 60's Pontiac twice and have been very pleased both times. I had them replace my clutch plate and throw-out and more recently I had them check and replace rear axle / differential components and the power brake booster. They did excellent work in a very timely manner. They did checks and made recomendations in a professional manner. For classic car owners its good to know there is a shop in Knoxville that you can depend on for service. If I have other problems, I'll return.
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March 2023 by E M
I took my car in needing a well-overdue oil change and vehicle inspection after a small wreck the previous week. I was nervous to take my car somewhere in Knoxville because I'm not from here and was scared of being ripped off. I'm incredibly thankful I took my car to AllPro as all of the employees I interacted with were very kind and honest. I would also like to add that I'm a young woman and a college student, and was dreading being talked to like I was a small child who knows nothing about my car as I have been by most shops in the past. However, at no point did anyone in the shop talk to me like that or make me feel that way, which may not matter to most but as an adult with common sense, I very much appreciate being talked to like an adult with common sense.I will gladly take my car to AllPro anytime I need work done while I'm in Knoxville.Services: Oil change
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November 2022 by Jennifer Voyles
They truly care about what they do. They were willing to go above and beyond for me and my company yesterday! Doug you're the best!
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November 2022 by Hollie Young JR.
I took a lawn mower tire there and they aired it up after the Michanic cleaned up the grass off the rim and tire and aired it up for me .Really Nice and Friendly people and does a great job .I do recommend going to this place
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April 2022 by Simon Patino
Scott and James are awesome! Honest and upfront!
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January 2022 by Abby Newton
James and Scott were amazing! I am a new teardrop camper owner and had a huge scare when my wheel almost came off the camper. My brother in law called to let them know I was on the way. I arrived a few minutes later and they immediately took my tow vehicle and camper in to look at the problems. I had to work the next morning so it was imperative that the issues got fixed that day. They were very kind and understanding and made sure that happened, even driving themselves to get parts that were supposed to be delivered. I had another 4 hour drive in front of me and they were very considerate of that fact, updating me along the way. I was so impressed by their hard work, kindness, and thoroughness. They got me all fixed up and I arrived home safely thanks to James and Scott! I appreciate you guys so very much, thank you!!!Services: General repairs & maintenance
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December 2021 by Jonathan W.
NEVER USE THESE SO CALLED MECHANICS. Our experience with all pro has been absolutely terrible to the tune of about $6500 for a transmission that does not function properly and was inoperable from the moment it left there shop to the time we got it to 2 qualified mechanics and transmission specialists who now have to charge me another $3500 to repair it properly and how it should have been rebuilt in the first place. This is of course the cost both of these mechanics who only work on transmission said it should have been around instead of $6500 for basically nothing replaced, "pieces of pieces replaced" and all pro calls that rebuilt. They did not even replace basic parts normally replaced in a transmission rebuild just wanted to make extra money and let it blow up a couple years later yet it happened immediately. Not only was it never explained to us that they were just rebuilding very select parts of the transmission the specialists can not find anything but stock parts in our transmission once they finally got it open basically nothing integral to the transmission was actually replaced except clutches. When we originally brought it back to all pro because we continued to have the same problem after spending $6500 the told us to drive it so the truck could relearn, and then told us it needed to be taken back the shop who did the tune and it would be fine. The shop who did the tune got it and had to open the transmission to see why we were still having the problem and told us our transmission was ruined and the fluid was black and when we told them it was a brand new transmission they could not believe it was new. All pro did not believe us and told us to bring it back as and we did and they then tried to sell us another service (solenoid pack) telling us the "part costs them $1000 alone" and it would be $1200 when I googled the part online while on the phone it costs under $400 at several suppliers and of course is also what the specials told us it should cost. Scott of course tried to talk his way out of what he was lying about again instead of just being honest and saying he charges what he charges. Charging high prices is one thing but Lying to get prices you charge is pretty sad way to do business in the ages of the internet. I then told him I have a specialist who could do it for less than half that price and he wanted to talk to them and called them and then told me to bring it that mechanic instead since he had the jig and he did not he just wanted to help me out since he got caught trying to rip me off. Hilarious According to a dodge specialist who only works on dodge transmissions from all over the country the transmission had over tighten and stripped bolts, bearings put into the transmission BACKWARDS!!, Also, silicone used where only a gasket was necessary making it impossible to get the pan off which should not have been used. All of it is beyond explanation from a competent mechanic. Of course, Scott just tries to explain his way out of every situation yet got a truck with burned transmission fluid and never even mentioned it. AVOID THESE CON ARTISTS and find a competent mechanic.
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June 2021 by Kiera Barger
(WARNING DO NOT TAKE CAR TO THIS PLACE )took my audi a5 to Scott cause he was recommended to me through family so I took it to him it seem to be all good intill car got to him an had to deal with insurance he Jack's the price up from what he quoted me I had to pay out of pocket when I left a vacuum hose came off so had to plug that back so I called let them no I didn't drive the car for about a week then once I get back in it to drive it about a hour after driving it says low oil pressure an said drain oil so I called him and he said he don't guarantee his work inless he purchased the engine well let's just say if he would of said just bring it back down let me recheck what's going on my insurance would of paid him cause engine has a 4 year warranty lost out on that I had to do the work my self an take the difram of the top cause it had a vacuum leak from the old part that he should of changed instead of heating the hose up an just taking that off when I went to change the oil I had to retired the oil plug cause it was striped out from being so torqued on the oil filter was same way I put new plugs in when I went to take plugs out they wasn't even all the way in so that was the other reason I was getting misfire codes well I fixed what should of been fixed an the car is running just fine if he would of just took his time an did it right in the first place I'm sorry buy he want get business with me or none of family or friends they was disappointed when I told them how he treated me I would not advise to take a vehicles to him at all he missed out on more $$$$ through me an others sorry but if I did work on a car an I'm suppose to be certified I would atleast gone back over the job I did if you want go services go to Mike humans BP ON WESTERN AVE I would of took my car to him but he don't work on audi so the parts that was of old engine was brand new cause I bought them brand new there was nothing wrong with the turbos I said to him I would purchase the gaskets no problem there was no reason to buy brand new parts when I already had the parts right there I was not treated right that I feel I shouldn't had to go back an replace the items that should of been reached in the first place I don't want nothing for free I just want things to be done right in the first place I shouldn't half to replace a hose that got heated up to take off when a bolt holds piece on again if ustomer said something striped out or not done right should of said bring it back an let's see what your talking about I would not advice them to go there it took month half and after I went back to pick up old motor he said iv already replaced 4 engines after yours then why it take so long sorry we have some inconvenience but wish the best of luck and I never cussed this man or went off on the depe end if I would have he would of none it I was very respectful to this man an reason being my mother told me to take the car to him so I trust him with the most respect if he wants me go off deep end I can but let's be curgiol about this and don't lie to these people pleaseServices: Engine repair
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May 2021 by Sophia Hansborough
good trustworthy work at a good price
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April 2021 by Jennifer Jones
I went in to have them check a code since my check engine light came on and was blinking. Scott the guy at the desk told me it would be a couple minutes and someone would be out to check it with the a hand held device. I was on my lunch break and waited 40 minutes and no one came out. I left since I would be late back to work. He could've at least came out to let me know that he hadn't Forgotten about me.!!! That is very poor professionalism and bad for business. I will be sure to let everyone know NOT to go there for their auto needs.
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October 2020 by Robert Kyle
Excellent service! They got my hub and bearing done quick!
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October 2020 by David York
Wonderful people to deal with. Very reasonable pricing, and quality service.
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September 2020 by Jose March-Leuba
It's good to have an independent mechanic that you can trust. More than once, they've told me "don't bother with that repair. It's an old car. Not worth it". I trust them with my cars.
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September 2020 by Julia Medders
Amazing shop amazing people
